Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity.
David and Louise Evans
David and Louise Evans became the proud owners of BrightStar Care of Marietta in February 2011. Prior to BrightStar, David worked in the insurance industry, and Louise worked as a teacher. They are passionate about the Home Care business and work conscientiously to ensure that everyone who comes into contact with BrightStar of Marietta experiences a first class level of care. This level of care is carried out whether it is through a staffing contract, a skilled nursing assignment, or through having a BrightStar caregiver in their home to help with a loved one.
David fills an operational role at BrightStar, building relationships in the community and keeping us compliant with all of our licensing requirements. Louise uses her skills to introduce families into the BrightStar fold by marketing new products and orientating new staff members. David and Louise are from the United Kingdom, although they have been enjoying Georgia for more than ten years. When they are not occupied with BrightStar business, they spend their time keeping up with their children, working in the yard, and reading.
Lori has been with us since the owners took over the Marietta territory. As the branch manager, she is primarily responsible for the payroll and billing. These tasks, however, involve her with our master schedule, which in turn links her to our customers and our caregivers. She is quick to answer the phone and always offers excellent customer service with a smile.
She is a native Georgian and is willing to share her local knowledge of resources to those who need help. She lives with her husband and in-laws in Dallas. Her spare time is occupied with her grandchildren.
Skilled Case Manager
Jennifer has been with BrightStar since September 2011. She originally worked in the field but then joined the office to manage the schedule and head our recruiting drive. She now visits clients to make sure they received the highest standard of care. Jen also manages the "Humana At Home" program. She recruits nurses from all over Georgia to work as our Care Managers on the Humana program. These managers visit clients in their homes to offer advice that helps them to better manage their chronic medical conditions. This, in turn, reduces the amount of hospitalizations and improves their quality of life. Her experiences in the field as a nurse have given her a unique perspective of what skills our field staff need and how best to serve our clients . It must be very reassuring to all our field workers to know that they can reach out to Jen who will be there to offer advice
In her spare time Jen enjoys spending time with her family, sewing, crocheting, and researching her ancestry.
Toria Lawrence, Customer Care Manager/Scheduler
Toria has been with BrightStar since 2017. Her first years with the company were spent as a Certified Nursing Aid, working in the homes and facilities of different clients.
At the end of 2019, Toria joined our managerial staff as a customer care specialist. Toria's goal as a scheduler is to provide comfort to clients through matching them with the perfect caregiver. She is passionate about helping the senior community.
Toria comes from Missouri originally. In her spare time, she is studying for her Master's degree in Human Resources and Healthcare Administration.
Customer Care Manager/Scheduler
Britney originally comes from California but has been in Georgia since 2001. She joined the customer care team in January 2020. As a fast learner, she has quickly gained the confidence of both caregivers and customers.
In her spare time, Britney enjoys spending time with her family.
Human Resources Specialist
Carol joined the BrightStar team in October 2019 originally as a Customer Care Manager. She transitioned to be our Human Resources Specialist in January 2020. Her extensive knowledge of labor laws and health care provide a good starting point for applicants and new employees. She originally comes from Indiana. In her spare time, Carol enjoys quilting, crafting, and reading.
Cassie started working for BrightStar in January 2020. She has a lot of experience in administration and office management. She keeps us straight! If you cannot find something, as Cassie. When she is not in the office, she spends time supporting five beautiful children. She is originally from Florida but moved to Georgia in 1996.
Questions about our care team?
Please contact BrightStar Care Marietta online, or call (678) 290-7827 and we'll be happy to answer them.