Brightstar care was one of the handful of agencies I was referred to when both of my parents landed themselves in the hospital and rehab at the same time. They both had specific needs and I needed to scramble to put together an at home care plan. Things dramatically changed with both my parents and they were in and out of the hospital/rehab for different reasons. The rep i originally spoke with, Sarah, was great as she would call to check in every few weeks to see how my parents were doing and that they can surely help when ready. The follow ups were my deciding factor in choosing an agency to use. My mother currently has a wonderful aide that she connects with well. Mom is on a walker now and has terrible arthritis in her hands, and her aide has helped meal prep for her (chopping etc) As well as other tasks my mom simply can't do anymore. This has kept her in her original house she's had since before I was born. They're good about calling to check in and I love how you aren't tied to a specific contract (mom has lessened her hours recently). Last winter was one of the worst ive ever dealt with in my life due to my parents issues, and brightstar was such a positive that was much needed. If you're shopping arooud, I would go with this company 100% .
Brightstar was there for me from the moment I needed them. They answered the phone on a Saturday and were by my side throughout my entire hip replacement recovery. The aides were professional and courteous and everyone at the office was kind and helpful. The owners have been hands on talking with me at key points during my time as a client. I would definitely call them again if I need them. The nurses oversaw my case at no additional charge to having the aides come.
Stephanie D'Elia
Google Review
Good response when calling Brightstar.
Home health aid excellent.
Marcia Collins
Google Review
Company is easy to deal with. All are provision. The live in aide we had for a few weeks was wonderful and so helpful. She made my aunt’s transition home a safe one!
Kristine Hollywood
Google Review
We have worked closely with Andy and Kelley's team at BrightStar for well over a year now. They are kind, knowledgeable, and their team works tirelessly to support our clients' individual care needs. They are excellent partners in care!!
Annette Murphy
Google Review
Brightstar has been a life saver for me and my Dad. After losing my Mom I needed someone to help with his medication and basic care giving. The people they have sent have been wonderful!
Jennifer Joyce
Google Review
I asked Brightstar for help with 24x7 care for my elderly dad who just received a pacemaker. I had a great live-in care person assigned within 24 hours of him leaving the hospital. Since I was new to this kind of service, Brightstar took the time to answer all of my questions, and to clearly explain the terms and procedures. Every person who spoke to me by phone and came to see my father in his home was courteous and respectful, professional and knowledgeable, friendly and caring. I highly recommend them!
Paul Tripod
Google Review
I simply cannot say enough positive things about this agency and the aids and services that they provide. My father lives in a facility and has had the same dedicated Brightstar caregiver living with him for many years. The few times that his aide does go on vacation, they always have provided a wonderful, temporary replacement and the transitions have always been seamless. The Brightstar team has always been supportive and attentive, but recently they went above and beyond by also helping us quickly set up VA benefits. Their expertise and prompt action made a huge difference in easing the process, and we are incredibly grateful. Knowing that my father is in such capable hands with his Brightstar aide, gives me great peace of mind, especially as I live out of state.
The staff members are amazing. Would definitely recommend.
Sandra Zamor
Google Review