Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
When I spoke with you, Reeta, I immediately got the impression that you truly identified with the situation I was in, listened to my needs, explained your placement procedures, and did not get upset (as two other agencies did) when I explained that I had other agencies involved in my search to have someone care for my mother. Your professionalism and calm approach gave me the confidence in your agency necessary to feel comfortable with whomever you felt capable to care for my mother.
For my family, our experience with BrightStar has been very positive, and given the opportunity would highly recommend your services to anyone that is unfortunate to require what you so efficiently provide. Thank you for all you did and continue to do.Cathy A.
I am quite pleased with our CHHA. She has not only provided Jennifer with care for her activities of daily living, but has also provided her with companionship, love and laughter. She has gone above and beyond her call of duty.
As for the care I receive from my CHHA, I am pleased with the care and attention that he has provided for me in the limited time that I have known him.
Reeta, you have been more than a service provider for my family but have also become a good friend to us. Thank you for the services and the friendship.Tom P.
Congratulations! I am pleased to let you know that you are in the top 10% of our 2010 Memory Walk fundraisers! Thanks to you, this year’s Memory Walk was the most successful to date.Alzheimer's Association
We wish to express to you and your employees how grateful we are that you were able to step in and provide assistance to us and to our father, when time was of the essence. We appreciate your responsiveness, your kindness, your attentiveness, and your professionalism. In an effort to make this life change for our father you were very helpful in working with the staff at Stonegate and finding creative ways to provide services.
In short, our father was not an easy customer and we know his behaviors were challenging at times. Angel and Tijoe, the two young men with whom we had the most contact, seemed exceptionally patient with our Dad and unusually committed to doing the best job possible. They were patient, kind, gentle, and clever in their methods as they worked to keep our father safe, content, and in a familiar place.
When we first called your agency, we were overwhelmed with the task before us having never had to make such decisions before. You were kind enough to assuage our fears, picked up the ball from us, and provided the help we needed. While there wasn’t a “happy” ending to our story, there was a “good” ending in that our father got the care he needed and the appropriate placement at the right time.Bob G.
I want to thank BrightStar for providing such dedicated & skilled care takers for my father. Your CHHA has been a blessing to our entire family. She is a smart, sincere and clever woman. My father trusts her, and that affords our family with much needed peace of mind.Laura H.
At our time of need you were a God send. Thank you for all your special people.Jane B.