Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Our People“You are only as Good as Your People”. Our people are our greatest asset and demonstrate this fact every day by delivering the highest quality care. The BrightStar Team has been honored by receiving a Georgia State License for companion, personal care and skilled care and guided by the highest level of Quality Healthcare Standards, our Joint Commission Accreditation. Our Caregivers - Field Staff BrightStar takes pride in hiring the best of the best for our Care Team to serve our many clients from private duty to hospice and respite care. BrightStar sets the highest and most rigorous hiring standards and screening. All employees are personally interviewed, state criminal background checked, drug tested, reference checked, trained, tested and bonded and insured. All of our Caregivers are personally supervised by our Nurse. Susan Whittelsey – President/Owner/Community Liaison With 35 successful years working for Fortune 50 companies focusing on business needs and a strong healthcare and community service record, Susan founded BrightStar with the support of her family in 2006 and is committed to compassionate care and quality service. Jill Larson – Marketing Director A Tulane University graduate with a BS focused on Pre-Med and Business, Jill has experience in teaching and caring for Special Needs children with Teach for America. She is a BrightStar co-founder, a Certified Senior Advisor and holds a certification in Dementia. Deborah Douglass – Director of Nursing With a RN from the University of Florida, Deborah has 30 years of nursing experience in home health, critical care, mental health, hospice and regulatory compliance and performance improvement. Deborah's excellent clinical skills and compassionate professionalism are evidenced in her daily relationships with Clients and Caregivers. Bernadette Lang – Community Liaison Bernadette builds relationships to increase awareness of BrightStar’s services that benefit family members and businesses. Bernadette holds a B.S. and a B.A. from Xavier University. Catherine Mitchell - Customer Care Manager A native of South Carolina, with a professional and southern touch, Catherine insures all clients and families receive the highest quality of service as she coordinates and schedules our Caregiver services. Catherine graduated from Hilton Head High School and has been in the healthcare field for 8 years. She is also an amazing caregiver. Stephanie Mooney - Customer Care Manager With 12 years of healthcare experience in scheduling, customer care, medical coding and insurance, Stephanie insures all clients and families receive the highest quality of service as she coordinates and schedules our Caregiver services. Arshon Williams – Recruiter Growing up with her parents in the healthcare field, it came natural to Arshon to work in the healthcare community. She has always worked with the geriatric community, as a case manager, outreach specialist and home care coordinator. Arshon graduated from Berkley College with a BA in Business Administration. Ron Manzo – National Account Manager Ron has 40 years of experience in business ownership, operations and management. He provides office management, administrative support and national and local sales. Ron is committed to responsiveness, flexibility and quality standards. Shonta Clark – Payroll and Billing Shonta's prior experience in doctors’ offices and tax preparation compliment her strong medical technology and record keeping skills. Additionally, she is has worked as a pharmacy tech and at a children's shelter for abused and neglected kids. Ken Degenhardt – Finance/Accounting Manager With 30 years of experience functioning as a Controller, Partner and General Manager of major corporations, Ken’s outstanding financial and accounting skills are a significant asset to the BrightStar Team.
Questions about our care team?
Please contact us online or call our BrightStar Care office at (912) 355-1121 and we'll be happy to answer them.