Home care in Maplewood, MN

  • 2785 White Bear Ave N
  • Suite #415
  • Maplewood, MN 55109

Our St. Paul Care Team

Snr. Director of Clinical Operations


Travis Moore DNP, RN, PHN
Senior Director of Clincal Operations
Direct Line: 651-300-6443

My healthcare career began as an EMT when I was 16 and later as a paramedic after graduating from high school. I became a Registered Nurse in 2010 and since then, have worked in the Emergency Department, ICU and Primary Care, while maintaining a variety of leadership roles throughout my journey.

I hold a Doctorate in Nursing Practice from the University of Minnesota, where I specialized in Health Innovation and Leadership. I also have a certificate in Public Health Nursing. While my formal education has helped me to build a solid foundation of clinical practice, my graduate studies have been focused on stretching that working practical knowledge further through the design of new systems and ways of thinking. These systems account for the social and system disparities that limit the our ability to live healthy lives. I believe this presents myself and the BrightStar Care team a huge opportunity to reinvent healthcare norms for all walks of life.

One of my favorite sayings is “People may forget what you said, and they may forget what you did, but they’ll never forget how you made them feel.” I love being able to help people feel comfortable and empower them to live the healthiest and happiest life possible.

I help create an organization and system that is flexible enough to not only accommodate each client’s unique needs, but also enhance their confidence and independence. Simply put, my job is to remove barriers, and work to create a health care experience with you, not for you.

General Manager

Jessica Joyce
General Manager - BrightStar Care of Burnsville, St Paul & Bloomington
Direct: +1(651) 300-9977
O: +1(651) 770-8427 | F: +1(651) 770-4845

Jessica is the General Manager and Co-Owner of BrightStar Care of St. Paul under the Karing Hent Inc. MN based company, which manages the top performing BrightStar Care operations of Minnesota. Jessica comes from humble begenings with a passion for care and helping people. Jessica did not start here but her path has been an inspiration to many. Jessica started her career with Brightstar Care in 2012 working for the St. Paul office as a par time scheduler. Through her years with BrightStar she transitioned into the Customer Care Manager role. This experience helped her build great relationships with our clients and caregivers. With the need for quality home care growing, Jessica was promoted to Branch Manager for our new office in Bloomington, servicing the South Metro and northern Dakota county areas and then to General Manager over both of our award-winning branches. Jessica is passionate about helping people and is very engaged in the community. 

Director Operations and HR


Ashley Eiserman - Director Operations and HR
Direct: (651) 383-6562 (Call or TXT)
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845

Ashley started her journey with BrightStar Care - St. Paul in Human Resources. Taking a passion in hiring the right people allowed her to learn more about the needs in the Home Care industry. Becoming HR Manager was the next step in helping more people in the Twin Cities' Communities. Her favorite part of her job is getting to help find the best caregivers to provide compassion and care to our clients.



Rachel Nsude - Recruiter for Maplewoor, South Metro and Burnsville. 
Direct: C: +1(651) 383-6562
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845

Working in the Health Care industry has been my passion! I have over 10 years of experience ranging from Caregiving to Trainer to Human Resources.  I also have an MBA in Business Administration from the University of Phoenix where I loved learning about Organizational Leadership.
I joined BrightStar Care early 2019 as a Part time CNA while working as a Part time Human Resources Director with United Staffing Agency LLC. Prior to that, I served as Human Resources Director for Monarch Healthcare Management – Estates at Bloomington and, Human Resources/Campus Manager for Lifesprk, serving all their locations in the Metro – Summit Place (Eden Praire), Parkshore (St. Louis Park), Brightondale (New Brighton), Village Shores (Richfield) and Oak Meadows (Oakdale).
It is a great privilege to bring extreme satisfaction and, smiles to the faces of the people in my care - I take customer service very seriously. That is why I take great care in making a selection of caregivers that will continue that legacy of providing excellent care. BrightStar model of going above and beyond to provide professional and compassionate care, is aligned with my work mantra. It is my goal to help the company continue on that route!
I am happily married to my husband of 17 years and we have 3 adorable daughters. My enthusiasm and zest for life is infectious – I spread it everywhere! Be Happy!​

Customer Care Manager


Danelle Harnly - Customer Care Manager - Maplewood 
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845
My name is Danelle Harnly.   I come to BrightStar with many years of Home Health care/Staffing experience. I enjoy the challenge of putting together the staffing “puzzle” pieces and the challenge of making schedules that work well for clients and staff.   I want to take time to get to know the staff I am working with and developing a good working relationship and rapport with them.   I also want to get to know the customers I am talking to and finding out how I can best make their day and help alleviate any stress that they are experiencing. I am a wife, mother of 2 (15 year old son and 8 year old daughter) and a pet parent to an 11 year old goldendoodle and 2 guinea pigs. I play piano, enjoy going to movies, restaurants, live music and just relaxing with my family when possible.  I am looking forward to getting to know everyone here and being able to make a difference and grow with this company.

Tiffany Colemen-Cotton

Administrative Assistant

BrightStar Care® of St. Paul
Office Hours: M,W,TH- 9am-4:30pm
2785 White Bear Ave N Suite 402 , Maplewood, MN-55109 
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845

My name is Tiffany Coleman-Cotton, I am the Administrative Assistance at BrightStar Care for the Maple wood office.  having many years of experience in healthcare from providing direct care, Management, to practitioner credentialing; I'm excited to come aboard the bright star team and Challenge my expertise.  I’m a mother of three children and two grandchildren, i enjoy spending my time with my children and grandchildren traveling and exploring

Nursing Team



Assistant Director of Nursing

Debra Hawkins ADN, RN
Assistant Director of Nursing
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845

Get to know Debra!
I started my healthcare career as a nursing assistant working in long term and memory care units, then eventually transferred to a cardiac unit at St. John’s hospital in the late 90s. I worked at St John’s for the next 7 years while I completed my nursing degree. Before coming to BrightStar, I was the Director of Nursing for a large health and human services provider overseeing 53 group homes in the Twin Cities and surrounding area. While I gained a great deal of leadership and nursing experience during my three years tenure there, I realized I was really missing the direct relationships with the individuals I was serving, which is exactly what led me to Brightstar Care.  

I feel my success has been measured by my accomplishments in family, career and continued learning. Once I graduated from nursing school, I took some time off to care for my Mother and Father, which is one of the main reasons why home health care has always been very close to my heart.  I am grateful to have had the opportunity to spend quality time with my parents throughout their lives and I am most passionate about helping individuals maintain their health in the comfort of their home while supporting the quality of life they choose to live.  Family is very important to me and by carefully choosing Brightstar Care, I am excited to advance my knowledge in home health. I can say without reason, I will treat everyone with the same respect and dignity I give my own family. 

Staffing Services 


Renee Pennebaker
Staffing Accounts Manaher
Direct:+1(651) 802-1104
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845

Get to know Renee!
My name is Renee, I am the Staffing Account Manager at BrightStar Care of St. Paul, Bloomington, and Burnsville.  I have my degree in Health Information Management and have been working in health care for over 10 years.  Throughout life I have had a passion for helping our senior citizens.  Working at BrightStar Care is my way of giving back to my community as it is a company that strives to meet the needs of individuals.. 


Nursing Team

Jennifer Goff, RN

Case Manager
Maplewood: O: +1(651) 770-8427 | F: +1(651) 770 4845
Get to know Jennifer!

I moved to Minnesota from Oklahoma during the Summer of 2019 in search of better job and school opportunities for my family and I. Previously, I lived in Oklahoma for 8 years after being born and raised in Arizona originally. Since I was a little girl I wanted to be in the medical field and I believe I have found my calling as a nurse. Coming to BrightStar has allowed me the privilege of being better able to provide quality and individualized care to each client. I believe this is because of the strong and innovative foundation and management that BrightStar has. Caring for each person as if they are family is something I have worked hard to do since the beginning of my nursing career and BrightStar has shown me a team who has the same beliefs I do when it comes to quality care.  I come to BrightStar with 4 previous years of home health experience. Caring for someone in their own home is an absolute privilege in my eyes. BrightStar makes it easier to provide the quality of care that people deserve, by giving their team the support and tools they need to go above and beyond for their clients in every way possible.  I look forward to continuing my career with BrightStar and being able to serve and care for people in a wholesome and individualized way that allows them to stay in their home and be most comfortable.

Carrie Jones LPN 

Get to know Carrie!
I am the mother of four wonderful boys and have 6 amazing grandchildren. I enjoy watching MN sports and spending time with my family. In my free time I'm either in the gym or with my grandchildren. My love of nursing came from my grandmother who was also a nurse. I knew from a young age that I would be a nurse like she was. I have been working in healthcare services for over 25 years. I started as a CNA when I was 19 and worked in various settings, including long term care facilities, hospitals, and home care. After working as a CNA for many years, I chose to further my knowledge and skills by returning to school. I graduated from MSCTC Detroit Lakes, MN with as a LPN. As an LPN, I have worked in long term care and with critical care pediatrics on ventilators, tracheotomies, feeding tubes, and IV medication in the home care setting. I have worked in home care for the past 12 years and have found that is my true passion. I am an honest, dependable, loyal, loving, caring, and hard working professional. I treat all clients with the utmost care and respect. This coming Spring, I plan to further my nursing career by returning to school to achieve my RN while continuing to work full-time with Brightstar.

Home Infusion Team


Questions about our care team?

Please contact us online or call our offices at Maplewood: O: +1(651) 770-8427 | Bloomington: O: +1(952) 300-3698  and we'll be happy to answer them.