Empowering People to Live Their Best Lives

BrightStar is awesome!

We’ve used Brighstar for years. At one time I switched to another agency and I every person they sent didn’t speak a word of English!! Tosh is the aid coming now and she is phenomenal! Brightstar chooses the aids based on who the patient wants. They do an excellent job! I’m not gonna switch again! Here’s a pic of my son JT with Megan, our nurse case manager. Kudos Brightstar!

We’ve used Brighstar for years. At one time I switched to another agency and I every person they sent didn’t speak a word of English!! Tosh is the aid coming now and she is phenomenal! Brightstar chooses the aids based on who the patient wants. They do an excellent job! I’m not gonna switch again! Here’s a pic of my son JT with Megan, our nurse case manager. Kudos Brightstar!

The office staff has been great with communication and matching the right person for my wife. Her nurse, Stephanie is the best! Very authentic and dedicated. Thank you!

The office staff has been great with communication and matching the right person for my wife. Her nurse, Stephanie is the best! Very authentic and dedicated. Thank you!

I just want to say how much I appreciate the excellent care that my granddaughter is receiving from the nurses at Brightstar. She came home after almost a year in the NICU and has a trach. I have only met Kendra and Paola but the care and love that they give are tremendous. The support they give to my daughter and son-in-law is outstanding and gives me as a parent and grandparent such peace of mind. Thank you ❤️

We have been blessed with amazing staff, nurses and aides at Brightstar, truly thankful for LaQuita and all she does for my daughter, you can see how happy my daughter is with her, she is with her at school all day as well and the school staff always have great things to say as well!

Brightstar has been an excellent resource. Great nurses for my daughter’s care. Meagan, Beya, Barbara, Tameka & Stephanie are the best.

I’m having an excellent experience with BrightStar. After switching to this company, their customer care managers—Shaletia, Janella, and Linette—have been outstanding. Communication with the entire team has been fantastic. I especially appreciate their text communication, which is quick and easy, allowing me to reach out at any time. If I encounter any issues with equipment, I can call any staff member, and someone will contact me right away to assist with whatever I need or provide advice. The clinical supervisors, Meagan and Deana, are amazing; they promptly update my son's records in the system, ensuring efficient communication among all team members. Everything is handled correctly without any mishaps. If I have questions or require assistance, they are always there to help. My experience with BrightStar has been significantly better than with my previous company, and I am so glad I made the switch. The administration staff, especially Willie, were very courteous and professional during the admission process. They truly listened to my concerns and addressed any issues I had. The clinical staff, including Lourdes, Ann, and Dounia, are kind, compassionate, and patient. They do a great job with my son and work well with our family, always being respectful of our home.

We have been receiving services from Brightstar since 2021 and I have been lucky to have great caregivers. Great communication with administration and nursing.