Our daughter and son-in-law are new parents. The family hired RNs to assist them after they brought the baby home from the hospital. The skill, support, and dedication of these nurses in caring for the the newborn, and the parents, was truly amazing. They assisted with every aspect of the baby's care and helped the parents gain confidence in their own parenting skills, all while being professional, discreet, and respectful of the family, including family visitors. These angels made the difficult transition from hospital to home so much easier and will have the the sincerest gratitude of this family forever. I enthusiastically recommend these truly outstanding professionals to anyone who is seeking personalized care.
Pamela Levin
Google Review
This Review is a long time coming!
Back in February 2025, I was called by a very close family friend, who was 81 years old at the time, to see if I could come help her and her 88 year old husband because she had been in the hospital already twice in January and still wasn't feeling well.
When I got to their house, they tasked me with finding a Caregiving service. I didn't have a clue where to start, so I started looking at various Google Reviews and one stood out to me quite quickly! I called them on a Saturday and Shari Maxwell, one of the Directors of BrightStar Care in Moraga, was at my friends' house the very next morning. Shari is so good at what she does and she's been doing it a long time. She really listened to what we needed and answered every question we asked her. She is so warm and is also one very beautiful soul on this earth!
The next morning, not only did we have a caregiver show up first thing in the morning, but one of their RNs, Richard, also came to the house and spent 1 1/2 hours listening to my friends' needs as well as assessing what was going to be needed at the house to make things safer and easier for her (e.g. Stair lift, shower bars, etc.). While Richard was there, he also took my friend's vitals as well as drew blood and took it directly to the lab. Richard called us a day or two later to tell us the results.
Bright Star has wonderful caregivers!!! We were blessed to have very professional & very kind caregivers who knew what they were doing. We had one or two that didn't work out, but all in all, the caregivers we had were exceptional!
I had never navigated anything like this before. When my friend continued to become sicker & sicker, we were told by the hospital that there was nothing else they could do for her. At that point, Shari, contacted me and came that very day to the hospital to explain everything I needed to know and who in the hospital I would be meeting with. That afternoon, Hospice Care - East Bay had a nurse, who was already at my friend's house before we got there, to set-up hospice care for her. BrightStar's caregivers knew exactly what they needed to do, so the transition was easy. They made sure that the medications were given and logged at the specified times during the day & night. They kept my dear friend always comfortable and were just plain amazing!
I can't thank BrightStar Care enough for EVERYTHING they did for me and my dear sweet longtime friend and her husband. Thank you! Your company does outstanding work and I couldn't be more grateful to all of you who helped us.
Terri Frank
Google Review
BrightStar took excellent care of my mother. Diana was amazing and my mom loved her. Reina was wonderful as well. Highly recommend them for elder care.
Jane Justus
Google Review
I was so lucky to get Mirna from the Brightstar Agency to help me as I recovered from a broken hip. She was great! She worked at my home for 12 weeks, and helped with everything. I needed a lot of help and she provided it.
Laura Sanchez
Google Review
BrightStar has made such a positive difference in our lives, but especially our dad. The caregivers have all been professional and engaged. The service dad's main caregiver provides is truly exceptional. He cooks fantastic meals, anticipates dad's needs, and keeps the fridge stocked and house organized. We feel incredibly fortunate to have found BrightStar.
Annette Olson
Google Review
They have provided several different caregivers, and Tiffaney is a gem for my husband and thus for me. The other caregivers are all attentive and have varied amounts of experience. Tiffaney is super.
Caroline Kane
Google Review
Brightstar has been a top notch experience for my family. The office staff are very helpful and unfailingly cheerful. They even help with long term care claims! The caregivers truly do care and have become part of the family. I highly recommend Brightstar if you need care for your treasured loved one.
Lila Collins
Google Review
Brightstar Care Has Your Back!
My name is Blaise Borr and I am a disabled resident of Oakland CA. I have been a client of Brightstar Care in Lafayette since 2016. I first became aware of them when my mother was diagnosed with dementia in 2015.
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I use their companion caregiving service and they are a godsend. The care givers they send are top notch. They have. offices in at least 37 states, so if you like to, travel, Brightstar Care has your back. Most recently, I returned from a trip to Chicago to visit family. They provided me with roundtrip rides to and from SFO. Caregivers like. Ray and Demitrio Munoz have provided transportation to and from medical appointments, and Costco for monthly shopping trips. They have also provided transportation for me to participate in family gatherings and. holiday events Moreover, the caregivers at Brightstar are great listeners because they patiently listen as to how to best help me get in and out of their cars., and help me accordingly. Stacy Mack always seems to find great care givers. Stacey and the other care giving coordinators at Brightstar Care are dedicated to serving t6he needs of their clients. The night before I was to fly back to SF, she called me to let me know that the original caregiver she scheduled to get me back home had backed out due to an emergency. Stacey called to let me know and give me the new care giver’s information. Sam Casselle waited patiently for me at the airport and drove me home. He is another great care giver. The other issue that I’m really impressed with is that she always finds care givers to help me run errands on my schedule. If you need help running errands in your daily life or need someone to look after your loved ones, I highly recommend BSC. BRIGHTSTAR CARE HAS YOUR BACK!
Blaise Borr
Google Review
BrightStar brought Nurse Jordan Mendoza into our lives in July 2024, and we will forever be grateful! He is the BEST pediatric nurse we have ever had, and has helped our daughter overcome her medical trauma. Jordan has become a part of our family, and has made the treatment process so easy to navigate. More importantly, he’s there for us all. He goes above and beyond during every visit - we truly don’t know what we would do without him! Thank you BrightStar!
Colleen Serafini
Google Review
Wendy was great with my dad!! We hope to have her back soon. Thank you Wendy
Wendy Culverson
Google Review
