Our Staff at BrightStar Care® Cleveland

Giselle is passionate about helping our community succeed—from ensuring our employees can earn a decent wage so they can take care of their families to ensuring that our seniors know they can age in place safely at home.

Family has always been near and dear for Giselle. In 2016, she cared for her mother when she suffered a mild heart attack. As the only local sibling able to help her, Giselle experienced first-hand the difficulty of balancing the needs of a family, a career and caring for an aging parent simultaneously. 

“This experience perfectly illustrated both the need and the opportunity in the market. It crystallized for me the value and relief that in-home care services can bring to families who want reliable care and peace of mind for their loved ones."

For years, Giselle has been an entrepreur at heart. From starting from one of the first online bridal businesses in the nation, to opening the Cleveland BrightStar Care office, she has alway been invested in giving people a helping hand. “I want to make a difference in other people’s lives – our customers and caregivers alike."

David’s favorite days are when he’s meeting clients face-to-face. “It reminds me why we do what we do.” David primarily oversees back-office operations, but you’ll frequently find him introducing caregivers to clients and negotiating new business agreements with our community partners.

When David was a teenager, several of his relatives lived with his family during their final years. He was amazed that these adults under his parents’ care needed the same level of care and attention as his younger siblings at the time.

“It wasn’t until more recently that I really began to appreciate the time and effort that my parents devoted to caring for my great-aunt, uncle and grandmother during their time of need."

David's drive comes from the desire to improve the lives of our clients and their families. David aim is for BrightStar Care to become Cleveland’s most trusted name for in-home care and medical staffing.

Carleen started her career in healthcare over 21 years ago while in nursing school. She worked as a Patient Care Assistant at Mercy Health, one of the largest health systems in Ohio. Carleen has also worked as a Registered Nurse for 19 years in a variety of settings including hospitals, home care, and senior living communities. For the first 7 years of being a nurse, she worked on a cardiac telemetry unit at Mercy Health and spent the next 9 years as a Case Manager in home healthcare. More recently, Carleen has completed several travel nursing contracts, enjoyed working in multiple senior living care settings, and has spent time providing care within the Ohio Correctional System.

Critical thinking skills are pivotal in a home health settinga and Carleen's background in diverse care settings has helped her to develop this necessary skillset, as well as the confidence, to deliver a higher standard of care. Previous work in home health has sharpened her sense of observation. Today, every assessment she completes has the same goal—to empower her patients and their families to take an active role in their own health outcomes.

"My passion lies in my ability to make a difference— especially for seniors and other underserved populations.", says Carleen. "I’m energized by the opportunity to meet my clients where they are and to provide a care plan that is personalized to their needs. Having the ability to help patients understand their disease process, recover from an illness, and/or meet their personal goals feels a lot like having a super power!"

Healey has been in the healthcare industry for 15 years as a Medical Assistant and Primary Care Office Manager. “My point of view when it comes to caring for others is to provide the best experience no matter the circumstances.” Healey is mission-driven and passionate about providing support for clients and staff members alike. 

Healey is our outstanding Field Operations & Scheduling Manager. Along with bringing a fun spirit to the office, she is a dedicated hard-worker. Healey's go-getter attitude and ability to take on challenges has made her an invaluable asset to the team. 

Her most favorite part of working at BrightStar Care Cleveland is "getting a sense of accomplishment whenever I pair a good caregiver with a client and getting great feedback about their care." 

Myia has been in the healthcare industry for 10 years as a State Tested Nursing Assistant, Healthcare Recruiter, and Credentialing Specialist. Myia loves to work for BrightStar because "BSC is a company that truly cares about its staff. Everyone works together to keep things running smoothly."

Not only is Myia an exceptional employee but she's also an amazing person who cares about her family and the people around her. We are so lucky to have Myia on our team!

Leah is a highly motivated and results-oriented professional with over 12 years of experience in the healthcare sector. Throughout her career, she has excelled in both direct patient care and medical sales roles, consistently exceeding sales targets and building strong relationships with key decision-makers across Northeast Ohio's major hospital systems.

Her expertise spans sales operations, lead generation, relationship management, and educational presentations. Leah demonstrates a deep understanding of the healthcare industry and a commitment to patient advocacy, making her a valuable asset to any organization seeking to expand its reach and referral network.

Leah says, "I enjoy being able to help others. The services we provide are invaluable to those who need them and I'm happy to be a part of making that happen. I plan on doing my job to the best of my ability every day and giving it 100%."