Delray Beach FL– BrightStar Care Delray Beach announced this week, that it received the distinguished 2022 Best of Home Care –Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care. The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, BrightStar Care Delray Beach, FL is recognized among the very best home care providers participating in the nationwide Home Care Pulse Experience Management Program.
This accomplishment demonstrates BrightStar Care Delray Beach’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care Delray Beach’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care Delray Beach received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care Delray Beach management team set goals to reach the highest level of Experience possible.
“We are thrilled to have been awarded this accolade. We owe this honor to our dedicated and committed employees and staff, who work tirelessly to ensure we are providing a higher standard of homecare, to the people we are caring for in the community. It is a privilege to do what we do each day; even in these challenging times of the COVID-19 pandemic,” says Amy Adaniel, BS, RRT, CSA, co-owner of BrightStar Care Delray Beach, FL.
The Best of Home Care – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like BrightStar Care Delray Beach that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care Delray Beach has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about BrightStar Care Delray Beach and our commitment to experience, please contact us online or call us at 561.921.0550.