Our team is like a family, bound together by the same core values and passion for helping others. Click on the links below for an introduction to some of our family members!
At BrightStar Care, we believe in investing to build the skills of our nurses and caregivers. We believe this allows our team to provide the absolute best care in the industry and live up to our ambitious goal of implementing a “Higher Standard of Home Care”. Each of the groups pictured below attended one of our team seminars- where we train our people to provide care for clients with specific conditions. We then test and certify these caregivers to work directly with those clients- knowing they can provide the best care. Each class is taught by subject matter experts and includes instruction on the best-practice care skills. We have teams in the areas of hospice, dementia, stroke, congestive heart failure, COPD, total joint replacement, pneumonia, etc. We also have teams for our nurses that teach emerging best practices in skilled care- including the areas of wound care, home infusion, ventilator and tracheostomy care, enteral and parenteral feedings (G-tube and J-tube), and skilled pediatrics.
Meet Your BrightStar Team
Our goal is to provide the best care quality and customer service in Northern Virginia. The BrightStar team members described below will work with you to ensure we exceed your expectations. These professionals manage our 24 x 7 service coverage, and you can contact them through our Customer Service line: (703) 267-2380, or email them directly at their email address listed below. Thank you for choosing BrightStar!
Lauren Satyshur, RN, Director of Nursing
Lauren oversees all clinical operations at the agency. She joined BrightStar in 2017 as our Director of Nursing and, prior to BrightStar, worked as a nurse for the INOVA Healthcare system. Lauren manages our RNs and LPNs directly and ensures that we meet and exceed the Joint Commission standards and that the care we provide is the highest quality possible. She can be reached at email@example.com
Karen Richards, Customer Care Coordinator
Karen joined BrightStar in 2017 and is responsible for ensuring you receive the scheduled care you request from a caregiver who has the right skills and is a match for your family. She is often your first point of contact for scheduling, and will send you your weekly schedules and work with you to make any adjustments that are needed. Karen supervises all the BrightStar caregivers directly and she can be contacted at firstname.lastname@example.org
Robert Massie, CSA/MBA, Owner and Director of Operations
Robert and Kerry opened BrightStar of Fairfax in 2012 and they now manage 3 area agencies covering almost 1M Fairfax County residents. As Director of Operations, Robert oversees all office staff and core functions. He will can be reached anytime you would like to speak with an owner at email@example.com
Kerry Massie, MA, Human Resources Director
Kerry leveraged her experience in social work to help establish BrightStar as one of the premier homecare agencies in Northern Virginia. Under her leadership, BrightStar has been named a Preferred Employer and a Preferred Provider for each of the last 3 years. As HR Director, Kerry is responsible for ensuring we hire and staff only the most caring, capable caregivers and nurses. Find her at firstname.lastname@example.org
|Hospice Support Seminar Attendees from left to right: CNAs Miriam, Angela, Lisa, Mark, LPN Nyanda
||Dementia Care Seminar Attendees from left to right: Caregivers Sarah Wood and Arcadia Motsoaele, Registered Nurses Nancy Cline and Lisa Natarajan
From a Former Caregiver
"I just wanted to thank you for helping me start my career in nursing. Since working as a CNA then RN for BrightStar of Fairfax, I was able to start working as a Neuroscience/Stroke nurse in Salisbury, MD. Now I'm almost a year out from being eligible to take the CNRN Exam to certify as a neuroscience nurse. Starting my nursing career with BrightStar has really opened many doors for me. Even though I work full-time at my hospital, I have still been wanting to work more. Today I met with BrightStar of Easton, MD and have been hired as a one of their PRN RN's. My career with BrightStar continues :)
I just wanted to thank you both again."
Questions about our care team?
Please contact us online or call our Fairfax County offices at (703) 267-2380 and we'll be happy to answer them.