Empowering People to Live Their Best Lives

Our Caregiver for my father is amazing! My father is not comfortable with other people but so far so good! We have been with brightstar for quite sometime now.

I wanted to thank Brightstar for helping our mother. We started service and everything went well with our caregivers. It was a pleasure having the service. If you are looking for care for your family, I would really recommend them.

few months ago, I inquired about service since we thought we are moving to back to Waukesha which is on pause for now. I spoke with a young very nice young lady and she transferred me to another lady which I found out that they are sisters working in the same company! I joking asked if we can have them as our caregiver for me and my spouse but I was not hurt when they gracefully actually turn that into a positive switch and confidently told me that their team will do their best to find a match for us! I really want to get service but not yet that is why I keep spreading the words to my friends and former neighbor in my previous house about brighytstar! I wont forget those little giggles because it makes me feel better that day. I wish our current provider here are like them. I can only remember the 1st lady I spoke I think Janni or jeani but i hope tehy are still there. I will not get tired of sharing my experience even if that was only a phone call questions, very willig to help a retired like us. once we are back in our old house I will call brightrstar to be cared.

Brightstar has been great. We are very thankful for the care my father receives from Jiarah and Tanika. Both ladies are accommodating and very attentive to my father's needs. I would highly recommend them if you ever need care for a loved one.

BrightStar Care has provided 24/7 care for our adult son with complex medical needs for the past eight years. We are incredibly grateful for our wonderful, dedicated team of caregivers, including our longtime team members Dawn, Will, and Leslie, along with Sunshine, Jamie, Amber, Amy, and Kelsey. They have taken the time to learn how to communicate with our son, understand his needs, and help him live his best life doing the things he loves. Knowing he is happy, safe, and well cared for gives us peace of mind and allows us to travel, spend time with our other sons, and enjoy life knowing he is in wonderful hands. We are truly thankful to BrightStar Care for the compassionate care they provide to our son and our entire family.

Tanika is our primary caregiver for my husband, Dwight, who is paralyzed from the waist down. She comes to our house five days a week and is always cheerful to us and our pets!! She immediately checks on Dwight to see how he feels. Tanika is very thorough and caring in everything she does from, making meals, to helping with showering, dressing and getting my husband in his wheelchair, folding clothes, keeping the kitchen clean, etc. She is like part of our family. I trust Tanika completely!💐 Liz Davis

We have been using BrightStar care of Waukesha/Lake Country for about 4 months now and we are very happy. We have Patrick and Tracy sharing the care for our son to give my wife and I a well needed break. They take A1 care for our son and he enjoys both of them very much and they will help us around the house and try to stay busy. Patrick and Tracy you both are very appreciated. Thank uou both.

We’ve been with BrighStar of Waukesha for a year now and as a Guardian the quality of care is the #1 variable that impacts the my son’s life and ours. It is measured by my son’s ability to live his life as independently and safely as possible. My son sustained a brain injury in 2008 and after years of nightmares in the Family Care system, we switched to the IRIS program in 2015 and it’s made all the difference. As an IRIS vendor BrightStar has worked with me to establish a care plan that meets mu son’s needs and provides some autonomy as well as integration that allows us to hire the best qualified individuals for my son’s care. In our specific circumstances we have several “bright stars”! Phil has been with Michael for nearly 8 years and I love how he takes him to get coffee, goes to the movies, they go out to celebration dinners and even goes to visit Family. He genuinely cares for Michael and provides invaluable feedback. Trice and Vanessa are newer to the team but have been such great additions to my son’s team and contribute significantly to the success of his care. They stepped right in and were well qualified to provide Michael encouragement, transportation like all team members do and offering engaging conversation, holding important accountabilities with respect and also providing him an outlet to share his love of knowledge, Jesus and music! Jesse is the last team member I’d like to do a shout out to… He’s been extremely reliable and willing to fill-in where needed. He has the sincerest desire to help my son live his best life and I couldn’t do it without them all. Last few shout outs of course, 1st to to Mark, my partner and my son’s greatest champion. He’s the ultimate calmer downer, the provider of humor, our time tracker, and overall just an amazing human, then there is lovely Jini, she works within the Bright Star office and has provided such incredible understanding, attention to detail and has such a friendly, sweet disposition that it makes my life which can be challenging as a guardian, so much easier. I appreciate her so much and last but not least shout out to Robert and his entire team for continuing to work with me to provide the highest level of care for my son. Rockstars every one!! Thank you all!

The staff, including the schedulers, are great to work with. The entire staff has genuine concern for the well-being of all of its clients.