Our Staff at BrightStar Care^® Acton / Andover and Lowell

Drawing on over 20 years as a senior executive in the IT industry, I've successfully navigated leadership roles in consumer-facing businesses and B2B SaaS. My experience includes leading machine learning and AI-powered product initiatives and managing global teams of 60+ engineers at industry giants like Amazon, Dell, and IBM. This extensive background has equipped me with a robust foundation in strategic planning, business development, team building, marketing, and finance.

My transition into healthcare leadership is fueled by a deep-seated passion for improving lives, particularly within the elderly community. I am immensely excited to collaborate with our exceptional team of RNs, CNAs, LPNs, PTs, caregivers, and business leaders. We are united in our commitment to delivering compassionate, high-quality care that genuinely enhances the health and well-being of your loved ones. Our ambition is to grow our presence and extend our vital services to more families throughout the Lowell, Andover, and Acton regions.

Academically, I hold a Master's degree from Boston University. Personally, I enjoy performing comedy on stage, playing tennis, and exploring new cultures through travel.

Shweta brings over 18+ years of diverse experience in healthcare, biotechnology, IT, HR, digital marketing, and pharmaceuticals to our team. Her extensive background provides her with a deep understanding of patient needs and the complexities of the healthcare landscape.

With a Master’s degree in Life Sciences and early career experience in hospitals, clinics, and lab research, Shweta offers a well-rounded perspective to patient care and operations management. Her varied skill set allows her to effectively oversee marketing strategies, hiring right people, manage customer relationships, and ensure the delivery of high-quality care.

Shweta is deeply committed to providing exceptional, compassionate, and personalized care that feels like family, making a positive impact on the lives of those she serves. Working alongside her husband, Jeet, and a team of dedicated RNs, CNAs, LPNs, PTs, HR/Sales professionals, HHAs, and caregivers, Shweta is dedicated to ensuring peace of mind for families within our communities.

Outside of her professional life, Shweta enjoys traveling, spending quality time with her 15-year-old son and their 5-year-old Maltese pup, and connecting with others. Her love for cooking and caring for people perfectly complements her passion for delivering outstanding care. Together with her husband, she is actively involved in local nonprofit organizations, further strengthening their connection to the community.

With over 25 years of nursing experience, Rachel Baker brings both deep clinical expertise and a heart for compassionate care to every client interaction. From her early days as a hospital nurse to her leadership as a Clinical Nurse Manager in home health, Rachel’s career has spanned schools, hospitals, hospice settings, and community health. Her extensive background includes case management, school nursing, and direct supervision of healthcare staff—all of which reflect her lifelong commitment to patient wellness, safety, and dignity.

Rachel is known for her warm, personable nature and ability to connect easily with individuals of all ages. She has a talent for making people feel seen, heard, and truly cared for—qualities that make her a trusted presence in the lives of her patients and their families.

Outside of her professional role, Rachel is a proud mother of four and has been happily married for over 25 years. Her nurturing spirit is not only present in her career but also in the life she leads at home. Whether spending time with family, supporting local community events, or mentoring others in healthcare, Rachelleads with empathy, integrity, and a joyful heart.