BrightStar Care caregiver looking at photo album with senior

About BrightStar Care® of Arlington / Alexandria

We offer a wide range of home care and medical staffing services in the Arlington / Alexandria area. Let us help you find the right support to fit your unique needs.

Serving the people and organizations in our communities

At BrightStar Care of Arlington / Alexandria, we believe in giving more. Not only to the people we serve, but also to our community. We do it through a variety of high-quality, compassionate care and unparalleled support for our local healthcare system—making our clients’ best lives possible and the Arlington / Alexandria community stronger than ever. Now that’s what we call, “A higher standard.”

Our Care Team

Just like our nurses and caregivers, our office team and staff care deeply about making sure our customers receive the care and support they deserve. Get to know the BrightStar Care of Arlington / Alexandria team.

News and Resources

Stay up to date on the latest news from BrightStar Care of Arlington / Alexandria, as well as access to helpful resources that can help guide your caregiving journey. Explore updates, blogs, educational resources and more.

Reviews and Testimonials

We give the kind of high-quality care and support that can truly make a difference. See what clients and healthcare organizations are saying about BrightStar Care of Arlington / Alexandria.

Award-Winning Care

We’re honored to have won some of the most prestigious awards in the industry, not only as part of a national home care brand, but as a local company in the community. See how we’ve been recognized for our care and support.


More about BrightStar Care of Arlington

My husband, Rob, and I opened BrightStar Care in 2012. Providing exceptional home care and excellent customer service is deeply personal for us. We are a family-owned and operated agency - in fact – Rob’s cousin, Jenifer Massie, is our Director of Operations in Lynchburg. From our family and our amazing team, you should expect, and will receive local, personalized, responsive home care.

The impetus in opening BrightStar was our own experience in seeking care for our parents. They wished to remain in their home but we became increasingly worried about their safety and well-being. And so, we reached out for assistance to keep them healthy and safe without needing to move to a senior community.

What we found in senior care was confusing. We had so many questions such as - What is the difference between home care and home health? Does Medicare pay for Home Care? How do we go about purchasing equipment and medical supplies? It was oftentimes difficult to get clear answers and we often received contrary advice.

As we lived in a different state from both sets of parents, arranging for home care long-distance added to our stress and we made many mistakes. Despite our best efforts, we found that our parents rarely received the quality of care we would have liked.

Rob and I also found there to be a lack of care coordination and communication among the various organizations involved in our parents’ care – including physicians, home health agencies (Medicare), private pay home care agencies and hospitals.

We knew there had to be a better way to provide home care services and so founded BrightStar Care. Our mission is to provide all levels of care (companion, personal, skilled) in order to keep our community safe at home. We provide services to all ages – newborns through seniors – and are able to provide high acuity services such as vent-trach care.

Call us to explore how we can help your family. We are happy to assist you in navigating the sometimes confusing array of home support services, discuss community resources, and of course, discuss our specific home care services.

- Kerry Massie

 

Contact BrightStar Care Arlington / Alexandria

If you’d like to learn more about our in-home care, medical staffing, and other support and services, please reach out. We’d be happy to give you more information.

CONTACT US

Frequently Asked Questions

BrightStar Care of Arlington / Alexandria stands apart from other in-home care providers in Northern Virginia for a number of reasons: 

  • We provide registered nurse (RN) oversight for every home care plan. 
  • We’re backed by Joint Commission accreditation, the gold standard in healthcare safety. 
  • We offer a full continuum of care ranging from companion care to skilled nursing care.
Yes, we have earned accreditation from The Joint Commission. This guarantees that our caregivers and nurses in Arlington County undergo rigorous background checks, drug screenings, and ongoing clinical oversight. It’s an achievement that aligns us with the same high clinical quality and safety standards as top hospitals in Virginia.
All caregivers and nurses are direct employees of our Arlington / Alexandria home care agency who pass federal and state background checks, drug screenings, reference audits, and skill evaluations. Additionally, every employee in our office is fully bonded, insured, and supervised by a local registered nurse (RN).
Yes, BrightStar Care of Arlington / Alexandria is a family-owned and operated business based in Alexandria, VA. Local owners Kerry and Rob Massie, along with their family, founded our home care agency on the commitment to deliver tailored, responsive home care to Northern Virginia residents. Backed by a dedicated local team, our leadership remains hands-on to support the safety, health, and comfort of the families we serve.

Yes, we are deeply invested in the Arlington County community and actively engage with nonprofit organizations and family advocacy groups. We are dedicated to championing several local nonprofit organizations, both financially and through our volunteer efforts, such as the local Alzheimer's group and the Shephard’s Center of Northern Virginia.  

If you would like to know more about our community involvement or want to speak to us about supporting your nonprofit organization, please contact us at 703.267.2380.