BrightStar Care of Baltimore County Receives 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards From Home Care Pulse
BrightStar Care of Baltimore County announced today that it has received both the 2019 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. BrightStar Care of Baltimore County is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate BrightStar Care of Baltimore County on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers BrightStar Care of Baltimore County has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“We are very proud of our team and for this award. It demonstrates our dedication to providing a higher standard of in-home care” says Lynn Berberich, Owner.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize BrightStar Care of Baltimore County as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about BrightStar Care of Baltimore County’s commitment to excellence, please visit www.brightstarcare.com/baltimore-city-county or call 443-275-2796.
About BrightStar Care of Baltimore County
BrightStar’s Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal home care. Our care experts are ready to serve 24/7. RN oversight ensures the right care from the right people. We proudly provide home health care and support for seniors to children, including 24-hour skilled nursing and support in senior independent and assisted living communities. Proudly serving Baltimore County and Baltimore City including: Towson, Lutherville Timonium, Pikesville, Owings Mills, Mt Washington, Catonsville, Parkville, Nottingham, Rosedale, Roland Park, and Dundalk in MD.
About Home Care Pulse
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.