2021 Best of Home Care® Award
BrightStar Care of Boise Receives 2021 Best of Home Care® – Provider of Choice Award
Boise, ID – BrightStar Care announced today that it received the distinguished 2021 Best of Home Care –Provider of Choice Award from Home Care Pulse, the leading firm in quality assurance for home care. The Provider of Choice Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Provider of Choice, BrightStar Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates BrightStar Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care management team set goals to reach the highest level of excellence possible.
“BrightStar Care of Boise knows the importance of this award and how it demonstrates our team’s dedication to providing excellent in-home care,” says Caroline Moore, Owner
The Best of Home Care – Provider of Choice Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like BrightStar Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. BrightStar Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”
To find out more about BrightStar Care’s commitment to excellence, please click here or call 208-338-7878.
About BrightStar Care of Boise
BrightStar Care of Boise provides 24/7 in home care and medical staffing services, as well as memory care and assisted services in our BrightStar Care Homes. We provide all levels of care from companion services to skilled nursing and medical care.
We offer support around the clock, providing a full continuum of private duty healthcare services and medical staffing services. We proudly serve Boise, Eagle, Meridian, Garden City, and Star.
For more information about how BrightStar Care helps keep you safe at home, and to learn more about our local team of caregivers, skilled healthcare professionals, and home health care support for Boise families and businesses, please Click Here.
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.