What Our Customers Say

I’ve been working with Brightstar for a few months now to care for my disabled son with severe behavioral issues. I can say Brightstar is hard working at ensuring my son’s shifts are always staffed. And that his plan of care needs are Always met. Alana at this office is great with keeping open communication, and listening to provide the best service for my child. And Nurse Regina is phenomenal!!!! She truly cares about providing the best care possible for my child. I have peace of mind while my son is in their care. Thank you to Brightstar. Keep up the Great work!

We wanted to take a moment to express our appreciation for the staff at BrightStar. My Mom needed a little more care than we could provide, but I didn’t know where to begin. I received some recommendations and called BrightStar. They listened to my Mom’s needs and helped us to set up part time care for her. Ouida was the Caregiver they assigned and my Mom liked her right away. Ouida has been so dependable, supportive and kind with her care. We are so thankful the arrangements are working well and have given us peace of mind. Thank you!

Very thankful to have BrightStar helping our family at this time. Their aides, especially Daniel and George, have been patient, caring and respectful. Alana is always kind and quick to respond. Everyone at the office is very accommodating to our family's needs as they grow and change.

I would recommend Bright Star Care for many reasons. I mostly was in contact with Alana who was professional, patient, and helpful. My experiences with Grace and Alex were the same. My husband's aid was Luma. From the first day his attributes were noticed and appreciated. Luma watched and cared for my husband and consistently anticipated his needs, prepare meals and sit with him and chat, drive him to dr. appointments, and PT where he would stand next to him to guide him. On nice days he would drive take a neighborhood walk, drive him to a park, or the library. Rainy days he would turn on a soccer game. My husband saw him as a friend as well as a caregiver. Luma respected our home and privacy. He is polite, intelligent and could anticipate when my husband needed a nap, snack, or medication reminder. Luma became a team member and we worked together very well. When Luma couldn't be here Alana and the staff would always try to send another aid with similar attributes. I can't say enough good things about my experiences with Bright Star. They did their best to take care of my husband and provide the help he needed.

I want to take a moment to sincerely thank and recognize BrightStar Care for the incredible support and care they have provided to my son. From the very beginning, the team has shown professionalism, compassion, and a genuine commitment to his well-being. Every care we’ve worked with has been attentive, respectful, and truly caring. They took the time to understand my son individual needs and consistently went above and beyond to make sure he felt comfortable and supported. Communication with the office staff has also been smooth and responsive. They’ve been flexible with scheduling and quick to address any questions and concerns. It’s clear that BrightStar Care is dedicated to providing high quality service and treating each client with dignity and respect. We are truly grateful for the role BrightStar Care has played in supporting my son and I would highly recommend them to anyone looking for compassionate, professional care for a loved one.

BrightStar Care has been an absolute blessing for our family. The care and support provided by their team, especially our current care giver, have exceeded our expectations in every way. She is not only reliable and professional but also incredibly kind, patient, and attentive to my father’s needs. Our aid has truly become indispensable to us. Her gentle and compassionate approach makes a world of difference in my father’s daily life. She ensures he stays active by helping him exercise five days a week and is always willing to assist with transportation when needed. Beyond her skills, what stands out most is her genuine care and dedication—it’s clear that she loves what she does, and it reflects in the exceptional care she provides. We are grateful to BrightStar Care for their outstanding service and for matching us with such a wonderful caregiver. I highly recommend them to anyone in need of compassionate, professional home care services.

Brightstar took all the pressure off us .We are so thankful for the aids we have. They are trained well and so compassionate. My Dad and family love Daniel as part of our family. We laugh , talk and cry together during these hard times.

Bright Star provided an overnight HR nurse for two nights after my spinal surgery. Julianna was fabulous! Very professional and I was very comfortable with her watching over me. Thank you, Julianna!

I knew it was time to get some help for my mom. I am so happy that I called Brightstar! The staff was extremely helpful & understanding. They had someone there almost immediately to assess her while I was in town. Since then Marcia has been there for my mom. She is giving her outstanding care & my mom loves her! I couldn't be happier to hear that my mom is being taken care of & Marcia is easing the burden of my dad who is no longer capable of being her fulltime caregiver. Thanking you all again for your help!

Good afternoon, thank you Bright Star for sending me my caregiver Vernetta, she is an amazing person and an amazing caregiver. She always has a smile on her face and a great attitude about everything she does, I Love how she cares for me and the way she understands everything about my situation. I am so grateful and blessed, too have her as a caregiver, so thank you for sending her to me. Such an amazing person.