Our Staff at BrightStar Care® Howard County

What Experience do you Bring to BrightStar Care?

Our clients turn to us for assistance with care for a loved one when they and/or their family members cannot longer do it by themselves any longer. Our more fortunate clients have family members who help with the care and we are there to fill in the gaps. For other clients, who may not have relatives who live nearby, our caregivers become their family members and provide hands on care to them. I take great pride in the fact that our office is comprised of very diverse and compassionate group of people and that we have won a number of customer and employee satisfaction awards. I am also honored to be able to say that our local office is Dementia Certified office through BrightStar Care and that we also have additional capacity to educate our clients, their family members and our referral sources about dementia using a process called Virtual Dementia Tour..  Our local office is also a Joint Commission Accredited organization and we are always striving to provide a higher standard of care.

What Experience do you Bring to BrightStar Care?

Andrea is a Registered Nurse with a degree of Master of Science in Nursing Leadership and Management who brings 25 years of experience to BrightStar Care.  Her areas of expertise include medical and surgical, oncology, pediatrics, psychiatric, neonatal, addictions, intellectual disabilities, geriatrics and administration.  She is a graduate of the Mildred Baron Scholarship Program at The Copper Ridge Institute, is certified to teach BrightStar Connections for Person Centered Alzheimer's and Dementia Care, as well as host the Virtual Dementia Tour.  Additional training includes Forensic Wound Identification, Nursing Interventions for Autism, and Disaster Readiness and Response.  Andrea is an approved Case Manager, Delegating Nurse and MTTP instructor with the Maryland Board of Nursing.  She has served as a mentor for nursing students at Carroll Community College and she is a member of the Infusion Nurse Society, as well as the Howard County Local Health Improvement Coalition. 

What Experience do you Bring to BrightStar Care?

Nikki came to Brightstar with over 10 years of experience in the health care industry. The past 9 years have been dedicated to scheduling and client services both in a facility and home settings . Nikki holds a Masters of Science degree in Management with a concentration in Healthcare Management and is in the process of completing a Masters of Business Administration degree specializing in Project Management. The combined professional experiences and academic achievements help in the functional capacity of her role as Client Care Manager. Clients and caregivers may contact Nikki for all scheduling and staffing needs.  

What Experience do you Bring to BrightStar Care?

Nina has a wealth of knowledge in the healthcare field where she spent 14 years working for a physical therapy office in Baltimore.  This experience, along with a degree in accounting, allows Nina to effectively communicate with our clients, employees, insurance companies and vendors.  Nina is instrumental in assisting our office to work with Long Term Care insurance companies on our clients' behalf. Our clients may contact Nina for all questions related to invoices and billing.

What Experience do you Bring to BrightStar Care?

Jill has been with BrightStar since 2015 and possesses over 30 years in the healthcare field. Her diverse background has allowed her to hold a variety of roles while on our team. She is responsible for management of the office, while assisting with onboarding of new employees and maintaining accurate client and employee charts. Do not be surprised to hear Jill's voice when you call BrightStar and she will connect you with the appropriate team member to be able to assist.

What Experience do you Bring to BrightStar Care?

Sandra brings fifteen years of experience in nursing to BrightStar Care of Howard County. In addition to her role as Assistant Director of Nursing for BrightStar Care, Sandra still retains her position as a field nurse for BrightStar Care where her infusion and wound care expertise has been utilized over the last three years.  Her extensive nursing career includes acute care, rehabilitation, dementia care and long-term care, as well as mentoring the BrightStar Care team and her clients.