Offering A Higher Standard® in Home Care Services

Bright Star is super responsive and easy to work with. And when you find the perfect caregiver for your parent it's magical.

(On behalf of Brien Stewart) BrightStar came highly recommended at a time when my dad needed support. I spoke with Natalie who was very friendly and helpful, she and another staff member responded quickly to assess the situation. They were professional throughout the visit and gave us sensible solutions that ultimately saved his life. Thank you!

BrightStar Care is overall a superior company to its competitors. I have used other Home Health Aide Companies for my parents in the past and this one exceeded all of my expectations. From my first contact with the company, when I was unsure how to support my Dad’s independent living, to now where my Dad is calling me to tell me what a great day he had with his Aide, I knew I had made the right choice with BrightStar. Sophia Cameron, our care coordinator was my first interaction with the company, and she has been our incredible guide throughout the process. She continues to remain involved in my Dad’s care, visits him and communicates with me regularly to make sure Dad is happy and getting what care he needs. Sophia’s continued kindness, professionalism, and involvement has been a game changer, and so important since Dad’s needs continue to change. I also want to point out that she is an incredible communicator especially with clients receiving care, understanding their desire for independence and the struggle with accepting help. Kellie, our scheduler has responded to my dad’s changing scheduling needs almost immediately, every time I have reached out. Again, an example of how well this company can support its clients in different ways. One final comment… my Dad who has always been independent until now has bonded with his Aides, is grateful for their devotion to his needs, and enjoys their company. I am a grateful Customer.

I am very happy with the care both of my parents have received from Bright Star. Natalie is always very responsive when we have needed to get care in for my parents and the care takers have all been caring and professional. I highly recommend Bright Star!

The BrightStar staff from management and schedulers to the caregivers who were with our loved one daily have been nothing short of amazing. I cannot find the words to describe how appreciative we are for their compassion, care, and support. The team met with us and our loved one and matched caregivers who had the experience and compassion needed to provide the best care possible, and it was clear that they succeeded. Thank you BrightStar team for your incredible service and care!

Reviewing Katie Reyes whom I met through her friend, John Gauthier, a representative at Silas Burke Sunrise Senior Care in Burke, VA, while searching for nursing care for my husband Max, 92. Katie helped me through the maze of phoning to the Veterans' Association, hospices and various caring outlets. I have quoted her advice so often to friends and family that they often now way, "What does Katie say about that?", and "Ask Katie what to do next!" She is an invaluable source of helpful advice and has been a phone call away when questions arise. She located a nursing/rehab facility just seven minutes from our home. Max will be coming home after two weeks in Fairfax Hospital and then is over a month in the Burke Health and Rehab Center (He fell down a full flight of stairs at home and broke seven ribs, his shoulder blade, a vertebra and had a hematoma on his forehead.). He will be discharged soon to home care and Katie is helping prepare me for the road ahead with BrightStarCare and Heartland Hospice. So grateful for her help!

When my mom needed extra assistance, BrightStar Care was able to provide private duty nurses very quickly and reliably. Everyone from the account staff to schedulers to nurses was professional, kind, and caring. Highly recommend!

When I unexpectedly needed 24-hour home care assistance for my 97-year-old mother BrightStar Care of Ashburn responded immediately. Within hours of my call a professional care giver was with my mother. The care and attention given to my mother were superb. In the following days as our needs changed their ability to respond made a difficult situation easier. I recommend them highly.

Brightstar played a critical role for my family and I being able to take a much needed vacation without the worries surrounding the care of my father while we were overseas. From the initial phone call to the day we came home they were professional, friendly, accommodating, and support. They truly made my life so much easier for the time needed. I HIGHLY recommend their team/organization if you are looking for elderly care. Thank you again Brightstar Team, I could not have asked for a better support system for my family! ❤️

I have Parkinson’s Disease' (mostly balance issues) and I find that one of its things is to makes me suddenly extremely drowsy and have to stop and lie down. That plus some depression resulted in a huge accumulation of several months of mail (mostly charitable and political appeals). Natalie helped me sort through the huge stack of mail and assorted paperwork that had been acumulating faster than I could handle it myself. In just one hour we got rid of what needed to just be shredded and sorted those things I had to do something with, and another bunch of papers that went into files.