Our Staff at BrightStar Care® Lower Bucks / SE Montgomery Co.

As Head of Business Operations, Alex oversees the day-to-day functions of the agency, including marketing, growth initiatives, and team leadership. He is quick to credit the incredible efforts of the office staff, caregivers, and nurses— whose hard work recently earned the agency a spot on HomeCare Pulse’s list of the Top 100 Home Care agencies in North America (#57, to be exact). Outside work, Alex enjoys exploring new restaurants with his wife, Katy, and their son, Archie. He also values quality time with friends and family—both locally and down the Jersey Shore—and stays active through his lifelong love of sports, especially cheering on the Phillies, Eagles, and Sixers. 

Toni has been with BrightStar Care since 2012, working in various nursing and management roles before growing into her position as Director of Operations. She oversees the daily flow of the agency - from staffing and invoicing to compliance and quality assurance - making sure everything runs smoothly. passionate about building the support our team and caregivers need to thrive and she finds her greatest reward in seeing everyone succeed in making a meaningful difference for the clients we serve. When out of the office, Toni enjoys all things outdoors, spending time with her family, relaxing with her dog, and loudly cheering (sometimes yelling) for the Eagles on game days – win or lose, Go Birds! 

Meghan joined BrightStar in 2025 as the Clinical Director of Operation and brings over 15 years of clinical experience to her role, including over a decade of ICU experience and 7+ years of homecare management serving people in the communities where she was born and raised! She leads with a compassionate heart and an unwavering commitment to improve the lives of those around her. Her leadership is marked by empathy, dedication, clinical excellence, and a relentless drive to improve the lives of those she serves. Outside of work, Meghan enjoys spending time with close friends and family, working on home improvement projects, is an avid dog lover, and never misses an Eagles game! 

Caroline is a Licensed Clinical Social Worker with experience working in long term care and hospice. As the Director of Client Outreach & Care Advocacy, Caroline manages and maintains relationships with community partners, clients and their families, and professionals in her clients’ care team. What’s important to you is important to her - Caroline works to advocate on your behalf and collaborate with everyone involved in your care to ensure you can achieve your highest level of wellbeing. In Caroline’s free time, she is working on a new knitting pattern, walking in the neighborhood with her husband Will, son Elwin, and dog Turtle, or finishing a puzzle while watching any and all Philly sports.  

With years of experience in the healthcare field and a reputation for kindness and professionalism, Phoebe brings expertise and heart to every interaction. Patients and colleagues alike appreciate her pleasant presence, warm smile and unwavering dedication to improving lives.  Her focus on relationshipdriven and meaningful partnerships with healthcare professionals ensures the very best results when navigating complex medical and care situations. Outside of work Phoebe enjoys the ocean, decorating for the holidays, organizing anything, stand-up comedy and every day of summer.  

Kim joined BrightStar Care in November of 2025. Kimberly is a dedicated nurse with many years of experience primarily in homecare, and has been working as a Clinical Manager and Educator for the past 3 years. She serves as an advocate for our clients and their caregivers by creating and monitoring an individualized plan of care, ensuring that all care is provided at a higher standard. She is passionate about enhancing, designing and implementing educational programs that enhance clinical competencies and promote evidence-based practices. Outside of work, Kimberly enjoys spending time with her family and friends here and in Florida, and she is especially enjoying spending time with her new grandson JJ.

For Nicole, there’s no better feeling than making a positive difference in the lives of others. She takes great pride in being the friendly voice clients and families hear when they call — helping them get the care they need, right at home. With over 25 years of management and customer service experience, Nicole plays an essential role in ensuring every client receives the right caregiver for their unique needs, schedules, and preferences. Outside of work, Nicole is a proud wife and mother of five who enjoys good music, traveling, and spending quality time with family and friends.

Jordan began her career as a caregiver, giving her a unique understanding of the compassion and commitment it takes to provide excellent care. At BrightStar Care, she uses that hands-on experience to help identify, recruit, and onboard high-quality caregivers and nurses while supporting day-to-day scheduling needs. Her calm, caring approach makes her a valued part of the team. In her free time, Jordan enjoys reading and spending time outdoors with her family.

With a strong background in home healthcare, Lakisha made a seamless transition to the BrightStar Care team. She manages recruiting, interviewing, and payroll for field staff — always keeping things running smoothly behind the scenes. Known for her upbeat attitude and willingness to help wherever needed, Lakisha often lends a hand with scheduling or accounts receivable when the team needs extra support. Her dedication, positivity, and teamwork make her an essential part of the office.

Jane Kim joined BrightStar in 2025 as HR Operations Associate and brings experience in home health care with a background in customer service and employee support. Jane has developed a reputation for her attention to detail, empathy and commitment to helping others navigate complex information. Outside of work, Jane has built a foundation in customer service through retail experience. Her time in retail strengthened her ability to manage diverse client needs, stay organized under pressure, and deliver consistent results in dynamic settings. In her spare time, she enjoys spending quality time with her family.