Empowering People to Live Their Best Lives

I am so very grateful for Tony and his wife and their operational team. In a very stressful time of handling the problems and fallout from a family member’s passing, losing a job, starting a new job, my husband had a seizure. With hospital stay mail coming in added to the mess - the most importart and difficult thing to process was his recovery. Where and how do you start? He came home not able to walk. Our world was upside down. This group took our case out of their operational zone. Yes, it’s always about money and I was very concerned - especially at this vulnerable time in life. They were too good to be true. They were communicative and went out of their way to get our paperwork straight in order to get him the care he needed. I was not communicative - underwater with new job, family, house and home all a mess. They were crazy patient and kind and I will always be grateful for that.

After joining Brightstarecare,I have acquired great many experiences in addition to my school knowledge as CNA. Like team work,empathy companionship, hoyer lift, and care for the immobile.

Our family is deeply grateful to BrightStar for the exceptional care they provided to our mother during the final months of her life. When it became clear that Mom needed 24/7 care, my brother and I began exploring care options. I was in Atlanta at the time and we met with Margie Wills from BrightStar. From our very first conversation, I was impressed by her professionalism, knowledge, compassion, and genuine concern for both Mom and our family. In fact, after meeting with Margie, we felt so confident in BrightStar that we never felt the need to personally meet with any of the other providers we had been considering. We knew we had found the right partner. That confidence proved to be well-founded. From the beginning, the BrightStar team was responsive, dependable, and easy to work with. As Mom’s needs changed, they adapted quickly and thoughtfully. Whenever we had questions, concerns, or needed to make adjustments, someone was always available to help. Although my brother was in Atlanta overseeing Mom’s day-to-day care and I had to return home Washington State for a few weeks, BrightStar worked seamlessly with both of us. Their communication was excellent, and they helped us coordinate care across the miles with confidence and peace of mind. Most importantly, they treated Mom with dignity, kindness, and genuine compassion. During one of the most important and emotional seasons of our lives, we knew she was being cared for by people who truly cared about her as a person. The caregivers helped me stay connected with her through FaceTime calls when I was back home in Washington State. One example will stay with me forever. On the day she passed away, Shanique graciously enabled me to talk with Mom just hours before her death. That precious conversation gave me the opportunity to once again tell Mom how much I loved her and to say goodbye. That gift is something I will carry with me for the rest of my life. Because of BrightStar, our family was able to spend less time worrying about logistics and more time focusing on Mom. We will always be grateful for the care, professionalism, and heartfelt support they provided. I recommend BrightStar without hesitation.

We have an excellent caregiver who fits our needs perfectly.

I cannot say enough wonderful things about BrightStar Care. From the very beginning, their professionalism, responsiveness, and genuine compassion have stood out. A special shout-out to Margi Wills, who goes above and beyond to ensure that everything runs smoothly and that everyone feels completely supported. The peace of mind they provide is priceless. If you are looking for a team that truly cares and treats you like family, I highly recommend them!

The assistance I receive from BrightStar has made a huge difference in my life and the care of my family. They came in when I was overwhelmed and frustrated. They met me where I was, determined what was needed and dispatched the most amazing caregivers who have completely changed my world. I cannot express how instrumental the care from them has been in giving me time back in my day, relieved stress and lifted the weight of caring for someone who needs full time care. Their help has been phenomenal. The attention from the staff and the help from the caregivers always goes above and beyond. I appreciate them so much.

I met the care team at the Senior Expo! They were all the rave and very interactive with the seniors! I am most impressed with Margie Wills, the client liaison! She goes over and beyond to advocate for the company, patients and provide very useful information!