Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.
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Mukazi Musafiri
Customer Care ManagerI joined the BrightStar Care team with a background in healthcare coordination, client support, and operations. I am passionate about providing compassionate, high-quality care while helping clients maintain their independence and quality of life. I strive to create positive experiences for both clients and our staff through professionalism, empathy, and strong communication. Outside of work, I enjoy aviation, community outreach, wellness, and spending time with family and friends.
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Melissa Wishecoby
Branch ManagerI joined the team in May of 2025, bringing over 10 years of operational leadership experience. I have spent my professional career in the healthcare industry and strive to deliver the highest standard of care by creating positive and supportive environments conducive to growth. I aim to deliver exceptional care for our clients by providing access to the care, support, and resources needed to maintain their independence. When I’m not in the office you will find me enjoying the outdoors with my puppy Jettson, taking a day trip on my motorcycle, or spending quality time with my family and friends.
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Jackie Steiner
Director of OperationsI joined the BrightStar Care of Gurnee team in June 2022, bringing over 20 years of operational leadership experience. As Director of Operations, I play a vital role in supporting the day-to-day activities of the office team, while also providing dedicated service to clients and field staff. My career has been rooted in industries focused on health and wellness, where I have found deep fulfillment in serving others.
Passionate about delivering exceptional care, I am proud to work for an organization committed to upholding the highest standards of service and professionalism. I find inspiration in meeting new people, hearing their stories, and building meaningful connections.
Outside of work, I enjoy spending time outdoors, attending live music events, and—most importantly—being with my husband, our children, and our families.
Our Caregivers and Nurses
Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.
Contact Us
Please contact us today to schedule a complimentary consultation or call BrightStar Care Northbrook/Evanston at 847.510.5750.