Our Staff at BrightStar Care® Passaic and Bergen County

Andy has over 30 years of experience as a senior executive in consumer-facing businesses. His career includes roles as President & CEO of KB Toys, Head of Specialty Retail at Toys "R" Us, EVP of Merchandising & Marketing at Party City, and EVP at Alex Brands (a private equity rollup). With significant experience in P&L management, strategic planning, business development, team building, marketing, and finance, Andy's skills complement Kelley's perfectly. Andy believes that providing our clients with truly superb care is a must and is thrilled that he and Kelley are very fortunate to work with an outstanding team of caregivers and business leaders who are equally committed to offering a higher quality of care. He hopes to continue to grow the business so we can serve many more families throughout central New Jersey. In addition to his role at Brightstar Care, Andy serves on the advisory boards of Doughnuttery and the Robert B. Willumstad School of Business at Adelphi University. You can reach Andy anytime at Andy.Bailen@BrightstarCare.com.

Kelley is very proud of the services provided by her team and the work that is done every day – truly making a difference for people. Kelley feels that the most important part of patient care is “treating your patients as family… always giving them the same respect, time and care that you would expect for your own loved ones.” Having lived in New Jersey for over 22 years. Kelley understands the needs of the local community and is proud to provide the finest healthcare services available, wherever and whenever you need them. Kelley is also very appreciative of ALL our BrightStar Care team. Providing quality homecare services is a team effort – dedication, hard work, compassion and true love for caring. In her spare time, Kelley enjoys watching movies, traveling, volunteering, and most- importantly spending quality time with her family. You can reach Kelley anytime at kelley.bailen@brightstarcare.com.

Sue began her healthcare career in 2004 as a Patient Care Technician in her local hospital's Emergency Room. Realizing her compassion and desire to help others, Sue advanced her career by becoming a Registered Nurse in 2009. Sue worked in the hospital setting for the first 10 years of her career serving as an RN, Charge Nurse and Nursing Supervisor in Med Surge, Post OP GI/GU, Remote Tele, ICU float pool and the Emergency Room while obtaining her ANCC Board Certification in Medical/Surgical care.

Looking to expand her knowledge beyond the hospital setting, Sue transitioned into homecare over 5 years ago where she has served as a Field/Case Manager, Clinical Manager and now the Director of Nursing of our Brightstar Care team since February 2024. Sue brings her outlook on life into her medical profession by saying "We can't control what life hands us, but we can control how we react and respond to it". In her free time Sue enjoys spending time with her family and friends, traveling and gardening. You can reach Sue at Sue.Schneider@Brightstarcare.com

Tanya joined Brightstar Care of North Middlesex in October 2022. She brings over 20 years of experience in the healthcare industry to the team. Tanya’s specialties include Medical Billing and Coding, administration, as well as caregiver and client relations. Tanya has great customer service skills and loves providing a listening ear and superb support to ensure Brightstar Care provides the BEST quality of service. Tanya is also a mother of two amazing daughters, enjoys playing bingo in her spare time, and has her own aromatherapy candle business. You can reach Tanya at tanya.hutcheson@brightstarcare.com.

Tina joined BrightStar Care in 2019 and, as the primary Customer Care Manager, is responsible for client and caregiver scheduling, coordination and communication. Her main goal is to match home health aides with their clients, and to keep everyone happy! Her career included time as a corporate mid-level manager, juggling multiple teams and tackling everything from asset management to negotiating contracts.