Frequently Asked Questions About 24-Hour Care: Everything Families Want to Know
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Frequently Asked Questions About 24-Hour Care: Everything Families Want to Know

Published On
November 14, 2025

When life comes with late-night worries and unpredictable needs, families crave reassurance and expert support. That’s where BrightStar Care of Salt Lake City shines. Providing dependable, loving 24-hour care, their local team ensures reliable coverage—no matter what the clock says. If you’ve got concerns or curiosities about 24-hour home care, you’re definitely not the first! Here’s everything you need to know, tailored to the way BrightStar Care supports Salt Lake City families.

What Exactly Is 24-Hour Care?

At BrightStar Care of Salt Lake City, 24-hour care is all about personalized, attentive coverage—every minute of the day and night. Instead of having a caregiver who sleeps overnight, two to three caregivers rotate in active shifts. That means someone is always up, alert, and ready to help with anything needed, from a midnight walk to the restroom to emotional comfort during restless nights. The voices and faces are familiar, schedules are consistent, and your loved one’s dignity and preferences are always honored.

Who Might Need 24-Hour Home Care?

Sometimes families struggle to recognize when it’s time for extra support. BrightStar Care of Salt Lake City’s 24-hour services are especially valuable for loved ones living with:

  • Dementia or Alzheimer’s who may wander or become disoriented
  • Frequent falls or mobility limitations
  • Medication management needs, especially overnight
  • Chronic health concerns, like diabetes or heart problems
  • Recovery from a hospital stay requiring overnight monitoring

With attentive caregiver teams, we help you rest easy—knowing someone is always there for everything from safety needs to a comforting chat at 3 a.m.

What’s the Difference Between 24-Hour Care and Live-In Care?

With BrightStar Care in Salt Lake City, the distinction is clear. Live-in caregivers do provide companionship and support but typically have their own designated rest time. In contrast, BrightStar Care’s 24-hour caregivers work in shorter, focused shifts, so there’s no risk of anyone dozing when your loved one needs help. You get the peace of mind of active, ongoing supervision—never passive, always present.

What Services Does 24-Hour Care Cover?

Our 24-hour home care services cover a wide range of supports, always customized to your loved one. The care might include help with bathing and dressing, meal preparation, mobility, toileting, and medication reminders. Caregivers also contribute cheerful companionship and meaningful activities to help clients stay engaged and emotionally happy. Home safety, comfort, and daily routines are at the heart of every care plan, ensuring your loved one’s schedule and preferences are truly honored.

Typical 24-hour support from BrightStar Care includes:

  1. Personal care (hygiene, dressing, grooming)
  2. Meal prep and nutrition support
  3. Bathroom and mobility assistance
  4. Medication reminders, vital sign monitoring
  5. Emotional support, conversation, and activity engagement
  6. Home safety checks and overnight supervision

How Do Shifts and Staffing Work in 24-Hour Care?

With BrightStar Care, scheduling is designed so clients always know who’s coming through the door. Most shift rotations are 8 or 12 hours, meaning caregivers stay fresh and attentive—no overnight “catnaps” on the job. Salt Lake City families often see a small, consistent team rather than a roster of strangers. This continuity builds trust and helps the people in their care feel comfortable and secure.

Does Insurance Cover 24-Hour Care?

Families often ask about payment! Medicare and traditional health insurance usually won’t cover non-medical care, but long-term care insurance policies or veterans’ benefits might—a fact the BrightStar Care team helps Salt Lake City families navigate. Their experts review every family’s situation, offer paperwork support, and help determine what fees, resources, or local programs may apply, so there are no surprises when it comes to costs.

Choosing a 24-Hour Care Provider: What to Ask

BrightStar Care encourages Salt Lake City families to choose a provider confidently. Consider asking:

  • How are caregivers screened and trained?
  • Can we meet and help select caregivers?
  • How are changes in health needs handled?
  • How often is care updated or adjusted?
  • What’s the backup plan if a caregiver can’t arrive?

The great news? We're transparent, welcoming, and happy to answer any question so families feel secure in their decision.


BrightStar Care of Salt Lake City Can Help! 

BrightStar Care of Salt Lake City is dedicated to compassionate, trustworthy 24-hour home support that honors clients’ routines, dignity, and health every moment of the day. With personalized care, a consistent team, and local experts ready to guide every step, peace of mind is just a phone call away. Families can finally rest easy, knowing true care never clocks out.

BrightStar Care of Salt Lake City is here to provide the resources and support you need to care for your loved one. Contact us today to learn more about caregiving services! Our office is located at 5320 South 900 East, Suite 280, Salt Lake City, UT, 84117. You may also call us at 801-559-3999

We look forward to hearing from you!