Our Staff at BrightStar Care® SW Pittsburgh

Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.

  • Jana Roy RN

    Vice President, Clinical
    Jana worked as an RN for years with big-name hospitals in and around the Pittsburgh area where she gained firsthand experience in patient care. While working with the elderly and the ill, Jana also felt the need for a compassionate and caring homecare agency in our area. Jana knows what trauma families face when a patient goes home after a hospital stay but cannot arrange a dependable caregiver. This understanding prompted Jana to join the BrightStar family – an organization that known nationwide for its quality and unprecedented commitment to senior and child care! 
    Jana Roy RN
  • Jennifer Bisbee

    Vice President of Operations
    I have been with BrightStar Care for 11 years in March. I have been in the home health care field for a total of 15 years. I started as a Pharmacy Technician and then shifted my focus to Medical Secretary. After school, I worked in case management handling billing aspects for providers to consumers 60 and older. I enjoyed the interaction with the providers on a day to day basis assisting with claim issues. I eventually sought a position with BrightStar Care, where I have now been since March 2009. I enjoy the ability to help individuals remain safe and independent in their own home. In my free time, I spend it with my daughter (Rylee)  and family & friends.
    Jennifer Bisbee
  • Brandy Householder

    Sales and Marketing Manager
    Brandy has a strong desire and passion to help others. As an active volunteer to Big Brothers Big Sisters Organization, she mentors under-privileged children. With her degree in Multiple Disciplinary Studies and Marketing Management from WVU and her experience in office administration, Brandy brings great energy to the BrightStar team. She’s completely loyal and dedicated to the BrightStar mission, “nobody goes without care,” and believes it to the furthest extent. She has been with BrightStar since January of 2012 and feels overwhelmed with the joy and gratification that working with BrightStar has given her. “I never imagined being in the health care field, but now that I have been with BrightStar, I can’t imagine my life any other way. Just knowing that I am contributing to help enrich someone’s quality of life is the most rewarding feeling and I am addicted to it.” In her free time she enjoys spending time with her husband and son, travelling, cooking and finding the next worthy Netflix binge.
    Brandy Householder
  • Billie Jean Clevenger

    Office Manager
    Billie Jean has been with BrightStar since May of 2016.  She wears many hats in the company and is also the General Manager of Brightstar's sister company Maidpro Pittsburgh.  Billie Jean grew up in Mount Lebanon Pa and shortly after graduating moved to Dallas, TX where she became the Office Manager at CMI, inc. Although she loved that job she eventually left and made her way back to Pittsburgh where she now raises her five boys with her husband of 25 years.  She is always willing to give a helping hand to anyone and that is why BrightStar fits so perfect into her life.  "I love making our Clients and Team members happy.  Nothing is better than seeing them smile!" 
    Billie Jean Clevenger
  • Melissa Lawver

    Assistant Director of Nursing
    Missy has been an LPN for over 18 years. She has worked in long-term geriatric care, skilled pediatric homecare, as a case manager for a home health company, and joined the BrightStar team in May of 2020 as an ADON. In addition to her nursing degree, Melissa holds bachelor's degrees in sociology and psychology from Clarion University of Pennsylvania and will receive a Master's Degree in Public Health from SNHU in December of 2020. Melissa joined our team because she is passionate about helping people to remain in their own homes while receiving one-on-one person-centered care. Melissa enjoys spending time with her husband of 13 years, her four grown children, three grandchildren and her two dogs and three cats.
    Melissa Lawver
  • Caitlin Hodge

    Branch Manager
    I’m originally from Indiana and have been in PA for 3 years. I have three dogs and enjoy taking them out to hike and be outside as often as possible. I also am a runner. I have run six marathons and 30+ other races. I love to travel and my favorite place to vacation is Disney World. I come to BrightStar from a background in social services.
    Caitlin Hodge
  • Rebecca Dugan

    Care Manager
    Rebecca graduated from Canon McMillan high school and went on to study at California University of Pennsylvania.  She worked as a manager at Sonic through high school and college, then worked in the collections department for a local physical therapy billing office. Rebecca is passionate about helping others to the best of her abilities. Having grown up with both parents being nurses, Rebecca has a thorough understanding of the medical field. Rebecca enjoys spending time with her friends and family when she's not listening to a new musical or playing video games.
    Rebecca Dugan

Our Caregivers

Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy caregivers.

Contact Us

Please contact us today to schedule a complimentary consultation or call BrightStar Care SW Pittsburgh at 412.561.5605.

Contact Us