Why Should You Choose BrightStar Home Care?
As you research in-home care options, you may feel as if you have to choose between high-quality service or friendly, compassionate providers. At BrightStar Home Care Troy / Royal Oak, your loved one will receive both.
We follow a clinically based model of care with full client oversight and comprehensive case management to make sure your family member receives the best possible quality of life while remaining as independent as possible at home. And these services are provided by warm and respectful professionals who are passionate about caring for others.
We call it: A Higher Standard.
Here are some of the ways we elevate the in-home care experience we provide.
Joint Commission Accreditation
This designation demonstrates that we have undergone a detailed on-site review by a Joint Commission quality expert who asserts that BrightStar Home Care Troy / Royal Oak is following our parent company’s policies and procedures, state licensure and Joint Commission requirements. You can rest assured that our high clinical standards have been validated by the healthcare quality organization that also accredits the nation’s best hospitals and other major healthcare systems.
Customized, Flexible Care
Each client receives a personalized plan of care supervised by a Registered Nurse that considers the client’s overall health, current needs and healthcare goals. BrightStar Home Care Troy / Royal Oak is staffed by thoroughly screened and trained professionals with a wide range of expertise. This means we’re able to provide a full continuum of care, from companionship to skilled nursing, throughout your loved one’s illness, recovery or daily support — so you won’t have to search for different care options as your loved one’s needs evolve.
Veteran’s Caregiver Gives Daughter Peace of Mind
Leah’s sincere compassion created a warm relationship with a retired Air Force veteran who was blind and deaf.
Attentive and Proactive Caregivers
Our experienced professional care teams are trained to be consistently observant of your loved one’s individual needs, including any subtle changes in their vital signs, behaviors or symptoms. Because we track and report these changes in condition to the Director of Nursing for BrightStar Home Care Troy / Royal Oak, we are able to modify their personal plan of care to reduce the likelihood of falls, infection, re-admission to the hospital, medication interactions and other potentially undesirable outcomes.
Trustworthy and Reliable Staff
We conduct in-depth interviews with caregivers and nurses to determine their experience, competency and interpersonal skills. Potential BrightStar Home Care Troy / Royal Oak employees also undergo background checks, drug screenings and licensing/certificate verification before being hired.
But it doesn’t stop there. Because you’ve entrusted us with the care of your loved one, we conduct ongoing assessments and training to ensure that our professionals continue to deliver reliable and high-quality care.
Our clients choose BrightStar Home Care Troy / Royal Oak for a variety of reasons — but the overarching reason is that every decision we make and every action we take is for the benefit of those who have been entrusted to our care. You can request a complimentary in-home assessment online or call 248.422.3600. We look forward to meeting you and your loved one.