For Immediate Release:
February 17, 2023, BrightStar Care of West Portland a leading provider of in-home care, assisted living, and medical staffing, announced today that it has received Home Care Pulse's 2023 Best of Home Care Provider of Choice and Employer of Choice Award. The Best of Home Care - Employer of Choice and Provider of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction and for quality in-home care.
This accomplishment further proves how BrightStar Care of West Portland’s consistent dedication to providing excellent care and quality improvement in the home care industry. To qualify for this award, 10% of the clients and caregivers of BrightStar Care of West Portland were interviewed monthly by Home Care Pulse.
Throughout 12 months, BrightStar Care of West Portland consistently received high satisfaction ratings from their clients and caregivers across areas such as caregiver training, communicating, scheduling, caregiver compassion, and compatibility of both client and caregiver, to name a few.
With the feedback provided by clients and caregivers, on top of benchmarks that depict the overall quality of the business from Home Care Pulse, the management team behind BrightStar Care of West Portland persists to increase the standard of quality care that they aim to provide. By setting both short and long-term goals geared toward greatness, the team continues to strive for the highest level of excellence.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care West Portland that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of West Portland has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
With BrightStar Care's Professional Care Team, proudly led by a Registered Nurse Director of Nursing, we strive to provide expert, compassionate, and personal home care customized to fit our client's needs. Our team of experts is geared and ready to serve 24/7. Providing RN oversight ensures the quality of care being provided by the right team of professionals. We are proud to provide home health care and support for children and seniors which includes 24-hour skilled nursing and support in senior independent and assisted living communities, proudly serving West Portland.
To learn more about our services and our constant commitment to excellence, please check out and send us a message on our contact us page here or call us at 503-620-6011 For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home healthcare support for West Portland families and businesses, visit our website today.
As a leading firm in satisfaction research and quality assurance for the home care industry, Home Care Pulse is among the industry's leading firms. To ensure the best in-home care can be provided to each client, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers across North America and provides detailed feedback. We aim to ensure the best in-home care can be provided to each client. It is possible to identify needs and take action by using powerful online reports that allow businesses to improve customer satisfaction, reduce caregiver turnover, and address client needs through improved online reporting. The Home Care Pulse team can be reached at (877) 307-8573 or by visiting the website at homecarepulse.com for more information.
Media Contact:
BrightStar Care of West Portland
Lori Calder-Miller
https://www.brightstarcare.com/west-portland
1675 SW Marlow Ave Suite 405, Portland, OR 97225, United States
February 17, 2023, BrightStar Care of West Portland a leading provider of in-home care, assisted living, and medical staffing, announced today that it has received Home Care Pulse's 2023 Best of Home Care Provider of Choice and Employer of Choice Award. The Best of Home Care - Employer of Choice and Provider of Choice award is based on caregiver satisfaction ratings collected from telephone interviews performed by HCP, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction and for quality in-home care.
This accomplishment further proves how BrightStar Care of West Portland’s consistent dedication to providing excellent care and quality improvement in the home care industry. To qualify for this award, 10% of the clients and caregivers of BrightStar Care of West Portland were interviewed monthly by Home Care Pulse.
Throughout 12 months, BrightStar Care of West Portland consistently received high satisfaction ratings from their clients and caregivers across areas such as caregiver training, communicating, scheduling, caregiver compassion, and compatibility of both client and caregiver, to name a few.
With the feedback provided by clients and caregivers, on top of benchmarks that depict the overall quality of the business from Home Care Pulse, the management team behind BrightStar Care of West Portland persists to increase the standard of quality care that they aim to provide. By setting both short and long-term goals geared toward greatness, the team continues to strive for the highest level of excellence.
“At HCP, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of HCP. “When we see agencies like BrightStar Care West Portland that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of West Portland has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
About BrightStar Care of West Portland
BrightStar Care of West Portland provides hourly to 24/7 home health care and medical staffing services.With BrightStar Care's Professional Care Team, proudly led by a Registered Nurse Director of Nursing, we strive to provide expert, compassionate, and personal home care customized to fit our client's needs. Our team of experts is geared and ready to serve 24/7. Providing RN oversight ensures the quality of care being provided by the right team of professionals. We are proud to provide home health care and support for children and seniors which includes 24-hour skilled nursing and support in senior independent and assisted living communities, proudly serving West Portland.
To learn more about our services and our constant commitment to excellence, please check out and send us a message on our contact us page here or call us at 503-620-6011 For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home healthcare support for West Portland families and businesses, visit our website today.
About Home Care Pulse
As a leading firm in satisfaction research and quality assurance for the home care industry, Home Care Pulse is among the industry's leading firms. To ensure the best in-home care can be provided to each client, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers across North America and provides detailed feedback. We aim to ensure the best in-home care can be provided to each client. It is possible to identify needs and take action by using powerful online reports that allow businesses to improve customer satisfaction, reduce caregiver turnover, and address client needs through improved online reporting. The Home Care Pulse team can be reached at (877) 307-8573 or by visiting the website at homecarepulse.com for more information.Media Contact:
BrightStar Care of West Portland
Lori Calder-Miller
https://www.brightstarcare.com/west-portland
1675 SW Marlow Ave Suite 405, Portland, OR 97225, United States