BrightStar® Home Care was founded to deliver high-quality care — ranging from companion care to skilled nursing services — so that all individuals can experience dignity and an improved quality of life when they need it most. We are committed to providing person-centered care that meets the unique needs of each client and bringing joy to those we serve. We call it: A Higher Standard.
Others believe we’re delivering quality care, too. We are proud to share some of the awards we’ve earned at BrightStar Home Care Wilmington and Brunswick County, as well as those we’ve earned at a company-wide level.
Joint Commission Accredited
Each independently owned and operated BrightStar Home Care® location is required to pursue Joint Commission accreditation, and our agency is proud to have achieved and maintained this designation. The Joint Commission is a nationally recognized healthcare quality standards organization that also accredits the nation’s best hospitals and other major health care systems.
When a BrightStar Home Care office earns The Joint Commission Gold Seal of Approval®, it means that they have undergone a detailed on-site review by a Joint Commission quality expert who asserts that the location is following BrightStar Care policies and procedures, state licensure and Joint Commission requirements.
Our commitment to clinical quality keeps your loved one safe in their home and, in some cases, helps prevent hospital readmissions.
Enterprise Champion for Quality Award from The Joint CommissionBrightStar Home Care is the only organization to achieve this title 10 years in a row, with over 95% of our franchisees being Joint Commission accredited. We are one of only two franchisors to receive this honor since the award’s inception in 2013.
Home Care Pulse® Best of Home Care® Leader in ExperienceThis is the highest honor a home care provider can earn from Home Care Pulse. Recipients of this award represent only the top 15% of all providers participating in Home Care Pulse’s Experience Management Program. These home care providers have proven that they provide quality care in nearly every satisfaction category measured by Home Care Pulse.
Home Care Pulse® Best of Home Care® Provider of ChoiceThis award is based on client satisfaction ratings. The home care providers who earn this award consistently exceed the industry standards for quality in home care. Best of Home Care award-winning providers deliver the highest level of care, professionalism, and expertise in the industry. They do this by using client feedback to inform changes that make a meaningful impact on the lives of those they care for.
Home Care Pulse® Best of Home Care® Employer of ChoiceThis award is based on caregiver satisfaction ratings. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction. When you select an Employer of Choice, you can be confident that your caregivers are happy, engaged and motivated to provide exceptional service. Best of Home Care award-winning providers deliver the highest level of care, professionalism, and expertise in the industry.
Join Our Team
If you’re interested in working for an organization that embraces compassion and delivers quality, please visit our career opportunities page or call 910.599.9555.
Need a Caregiver for Your Loved One?
Whether you need someone to assist with daily activities or provide more advanced care, we would be happy to discuss how our range of services can meet your family’s needs. Please call 910.599.9555.
Need Staffing for Your Healthcare Organization?
We are ready to bring our award-winning quality to your company. Learn how we can alleviate the time-consuming responsibility of hiring screened and trained caregivers or call 910.599.9555.