Our Staff at BrightStar Care^® Lower Bucks / SE Montgomery Co.

As Head of Business Operations, Alex oversees the day-to-day functions of the agency, including marketing, growth initiatives, and team leadership. He is quick to credit the incredible efforts of the office staff, caregivers, and nurses—whose hard work recently earned the agency a spot on HomeCare Pulse’s list of the Top 100 Home Care agencies in North America (#57, to be exact).Outside of work, Alex enjoys exploring new restaurants with his wife,  Katy, and their son, Archie. He also values quality time with friends and family—both locally and down the Jersey Shore—and stays active through his lifelong love of sports, especially cheering on the Phillies, Eagles, and Sixers. 

Toni Puzo joined the Brightstar Care team in 2012 as a Licensed Practical Nurse serving skilled and non-skilled cases with clients in their homes. With her extensive knowledge of all roles and functions within the company, Toni is a strong resource for all of our clients, families and staff for all things BrightStar Care. Toni’s continued commitment to our clients and staff is a major contributor to the overall success of BrightStar Care of South Bucks & Southeast Montgomery Counties. While we are still not convinced Toni ever truly stops working, she claims to enjoy being outdoors, reading and spending quality time with her family in her free time.

Meghan joined BrightStar in 2025 as the Clinical Director of Operation and brings over 15 years of clinical experience to her role, including over a decade of ICU experience and 7+ years of homecare management serving people in the communities where she was born and raised! She leads with a compassionate heart and an unwavering commitment to improve the lives of those around her. Her leadership is marked by empathy, dedication, clinical excellence, and a relentless drive to improve the lives of those she serves. Outside of work, Meghan enjoys spending time with close friends and family, working on home improvement projects, is an avid dog lover, and never misses an Eagles game!

Ellen Zane is a skilled Registered Nurse with over 30 years of nursing experience, and she has been an incredible resource to Brightstar Care’s clients for the last 5 years. As one of our two Directors of Nursing, Ellen works diligently to develop an individualized plan of care for our clients’ specific needs and oversees their plan of care ongoing to ensure that we are always attaining the highest standard of care. Ellen is passionate about ensuring that the medical needs of all of our patients are met and completes the initial and ongoing training of care staff to ensure that they are best equipped to care for our clients. In Ellen’s free time, she enjoys reading psychological thrillers, spending time with her family and rooting for Philadelphia’s sports teams (especially the Phillies and Eagles.

Caroline Abbott is a Licensed Clinical Social Worker with experience working in long term care and hospice. As the Director of Client Outreach & Care Advocacy, Caroline manages and maintains relationships with community partners, clients and their families, and professionals in her clients’ care team. What’s important to you is important to her - Caroline works to advocate on your behalf and collaborate with everyone involved in your care to ensure you can achieve your highest level of well-being. In Caroline’s free time, she is watching this year’s Oscar nominated movies, working on a new knitting pattern, or finishing a puzzle while watching the Eagles game.

Nicole, there is no better feeling than being able to make a positive difference in the lives of others which can be seen with the great pleasure she derives from speaking with clients and their families, being the friendly voice over the phone and assisting clients with receiving the care they need right in their own home. Nicole has over 25 years of professional management and customer service experience and plays an integral role in ensuring that the clients of Bright Star Care receive the absolute best care possible by making sure our clients receive the proper staffing for their specific schedule, needs and personal interests. Nicole is a married mother of five children, who enjoys good music, traveling and spending quality time with family and friends in her free time.

Jordan got her start as a caregiver which provides unique perspective to our office personnel. At BrightStar Care, Jordan has been able to use her working experience to identify, recruit and onboard quality front-line personnel and assist with scheduling needs. In her free time, Jordan enjoys reading and spending quality time with her family outdoors.

Prior experience in the home health care industry, Lakisha made for an easy transition to our team. For our clients, Lakisha handles all invoicing and medical billing and may assist with sales inquiries and/or questions about our services. For our staff, Lakisha handles all payroll processing and may also assist with scheduling. Lakisha is dedicated to her work and is always eager to jump in and help wherever needed with a smile.

Kali Dutcher assists the management team with improving daily functions and processes to support BrightStar Care’s long-term goals and commitments to their clients and staff in a variety of capacities. With extensive experience in business operations and human resources across several industries, Kali is excited to bring her knowledge to home health care. Kali received her introduction to the health care field while volunteering in a number of assisted living facilities, and is excited to help BrightStar Care bring a positive impact right to the client’s front door. In her free time, Kali enjoys cooking, reading, and spending time with her five pets as an avid animal lover.