Home care in Madison, WI

  • 3240 University Ave
  • Ste 3A
  • Madison, WI 53705

Our Madison Care Team

Compassion, integrity, inspiration, excellence, generosity, and diversity

Susan-web-(1).jpgSusan Rather | Owner I hold a bachelor’s degree in medical technology from the University of Wisconsin, Eau Claire, and a master’s degree in human relations from Oklahoma University. I have 25 years experience working in medical facilities and laboratories in Alabama, California, Colorado, Germany, and Wisconsin. Before opening the BrightStar business with my husband, Jeff, I was the Laboratory Manager at the Veteran’s Hospital in Madison. While this is a second career for me, helping out families in need and providing quality jobs for our great staff is the most meaningful and rewarding work I’ve ever done.

Jeff-web.jpgJeff Tews | Owner I earned my undergraduate and graduate degrees from the University of Minnesota, and spent 30+ years in corporate positions at US West, Qwest and US Bank. A re-organization of US Bank started my search for an opportunity to run a small business. When Susan and I heard about BrightStar, we decided it was a perfect opportunity to help families, create jobs, and establish a business in this growing industry.

Wendy-web.jpgWendy Sulzer | Director of Home Care I came to BrightStar Care with over 8 years experience in senior services marketing and management. I have always found working with older adults rewarding, but helping them reach their goal of returning to or staying at home is the best part of working at BrightStar. My goal is to create cohesive leadership teams of nurses and care managers who will be able to provide the care solutions our clients need.

Lori-Madison-WEB.jpgLori Tebrinke | Director of Nursing I reinvented my professional career in 2009 by obtaining my CNA license and working at UW Hospital and Clinics while attending University of Wisconsin-Madison, graduating in 2013; additionally I have a Bachelor’s of Science degree from Iowa State University in Communication Disorders with a minor in Psychology. Before coming to Bright Star, I was a night RN at UW Hospital and Clinics on a general internal medicine unit that specialized in Geriatrics and Special Pathogens. I am excited to bring my evidence-based, best practice nursing skills, experiences and training into the private setting. I am passionate about leadership. Education and coaching are vital to achieving excellence in home care. Recognizing excellence in our caregivers is one of the best parts of my job. Working here at Bright Star as an RN Case Manager, I feel I have truly come full circle by being able to provide this level of care to my clients in their own home!

ashleys-web.jpgAshley Strong | Branch Operations Manager I have worked in healthcare since 2008 in various positions, including CNA, Chief Medical Scribe, Monitor Tech, and Regional Operations Program Manager for a hospital system. I am excited to join the BrightStar Care team because I want to be part of a smaller team and closer to the clients and families who are receiving care than I have been in past positions.  I am a mom of two and love being outside with my kids any time possible. I also love to play volleyball, go for runs, and stay active in nature. 

Denise-Madison-WEB.jpgDenise Wheeler | Customer Experience Manager I joined the BrightStar Care team in 2015 after almost 20 years of child care center management experience, and before that, experience as a CNA.  I love helping our certified nursing assistants be successful and helping clients receive the best care possible.

Jenny-Madison-WEB.jpgJennifer Harrington | Hiring Manager I joined BrightStar Care as a Customer Care Manager after years of experience in management.  I now use all of that experience to find and hire the very best caregivers to join our ever-growing team.  My passion is helping new employees get off to a great start as well as keeping in touch with long-term caregivers who continue to deliver excellent care to our clients.

Margo-Madison-WEB.jpgMargo Collins | RN Case Manager I have been involved in the healthcare field for 30 years. I was a CNA for six years prior to becoming an RN. This experience was my inspiration to become a registered nurse. My nursing background also includes orthopedic, cardiac and nursing home experience. Most recently, I spent ten years at an ambulatory surgery center. My passion is creating personal plans of care and helping our direct care staff connect with clients.

Laken-Web-(Icon).pngLaken Wehrmann | RN Case Manager I was working at a facility in the Janesville area when I first heard of BrightStar, there was a nurse on my floor that was from  BrightStar Staffing. The nurse really enjoyed her career with BrightStar. Then BrightStar Homecare was looking for a new RN Case Manager and I applied and got the job! I have worked in many different healthcare settings, mostly assisted livings, and memory care units. I've found that the part I enjoy the most as an RN Case Manager is the 1-on-1 individualized care.

Beth-Madison-WEB.jpgBeth Hennes | RN Case Manager Although I've only been working at BrightStar Care in the Case Manager role for about a year, I had been taking individual, skilled cases from BrightStar for several years prior as they would fit around other nursing positions I've held.  I love being a case manager at BrightStar because of the variety of people I get to meet and help.  In my spare time, I'm very passionate about fitness and wellness, coaching youth teams and teaching classes as my schedule allows. 

Fran-Madison-WEB.jpgFran Uselman-Harris | Customer Care Manager I began my career as a CNA for BrightStar Madison in 2007. I have continued to work with clients even as I took on more office responsibilities as a customer care assistant.  Now as a full-time Customer Care Manager, I'm excited to use my experience working with clients to help our caregivers be more successful.

April-(icon)-(2).jpgApril Kaiser | Customer Care Manager I choose Brightstar because I had previously worked as a CNA and really enjoyed working with patients. After receiving my degree in business with an emphasis in HR Management from UW-Platteville I wanted to find a job where I could incorporate my education with my background in healthcare. I enjoy getting to interact with all the different caregivers daily. I love hearing how passionate the caregivers are and hearing about how they find so much fulfillment working with our clients.

Hattie-Madison-WEB.jpgHattie Truss | Business Office Manager While I loved my previous position as a pharmacy technician, I was looking for more human interaction when I came to BrightStar Care- and I definitely found it here.  I especially enjoy communicating with staff, clients and their family members to solve issues with billing, payroll and all aspects of our scheduling software.


Questions about our care team?

Please contact BrightStar Care in Madison or call at (608) 441-8620 and we'll be happy to answer them.

More Information

Our Director of Nursing