Another true “Rosy Jozie” tale from BrightStar Care North-Suburban
There’s more likelihood the sun will not set tomorrow than Betsy B., our BrightStar Care North Suburban client, will miss her 4 O’clock cocktail and an episode of Jeopardy. It’s not just the timing; it’s the recipe she dictates telling her caregiver how many cubes of ice she wants, how much libation, how much in the glass, etc. Her single daily cocktail is a timely work of precision.
So, relates Jozie Tyler, tireless staffing coordinator at BrightStar Care North Suburban who happily tells this happy hour tale of fascinating and wonderful Betsy B. Jozie focuses on rosy tales from the home care with compassion front lines. If you like this, check out her last article on the life-changing power of a fruit smoothie
S She is not quick to take credit for positive outcomes, but it’s obvious to everyone, including pleased adult children of our clients, that Jozie she has a major influence on “happy care” endings, happy hour or not. Here’s what Jozie says:
“Matching the precisely right caregiver with our clients who need in-home services personalized to their needs is my job and I love it. Among other things, there is great satisfaction in seeing the right match up. Sometimes, I feel like Homecarematch.com.
“Recently, we had a match challenge with our patient Betsy B. Two caregivers we tried, though excellent, just weren’t connecting with Betsy in the way we like so I stepped in on the case to observe. I could see something right away: Betsy B. is detached and doesn’t like much engagement with her caregivers. The caregiver we had assigned, however, though highly skilled, was also constantly seeking to get Betsy B. out of her shell. You know what? Sometimes, shells are great like with eggs – from the outside they may look hardboiled, but inside they’re not.
“I also noted that Betsy B. was an avid reader and happy to discuss a book she was reading or liked. So, given my detective work, I was able to find a superb, but equally recalcitrant caregiver named Lisa who didn’t press Betsy B. at all and just went about her work. You can guess what happened: the two have become inseparable. They are best friends, take naps at the same time and all of this has given Betsy B. a new, positive outlook on life. Her family readily sees that she’s more engaged with them and has gusto for living. It’s been quite a transformation. Now, Betsy B. seizes the day right along with her 4:00 o’clock cocktail. Just don’t mess with that!”
Cheers to Betsy B., Lisa and to our valued Jozie Tyler. For more information on the full range of services we provide at BrightStarcare/North-suburban – 1 hour, 24 or anywhere in between – even during cocktail hour -- call 847-510-5750 or click here for our website.
There’s more likelihood the sun will not set tomorrow than Betsy B., our BrightStar Care North Suburban client, will miss her 4 O’clock cocktail and an episode of Jeopardy. It’s not just the timing; it’s the recipe she dictates telling her caregiver how many cubes of ice she wants, how much libation, how much in the glass, etc. Her single daily cocktail is a timely work of precision.
So, relates Jozie Tyler, tireless staffing coordinator at BrightStar Care North Suburban who happily tells this happy hour tale of fascinating and wonderful Betsy B. Jozie focuses on rosy tales from the home care with compassion front lines. If you like this, check out her last article on the life-changing power of a fruit smoothie
S She is not quick to take credit for positive outcomes, but it’s obvious to everyone, including pleased adult children of our clients, that Jozie she has a major influence on “happy care” endings, happy hour or not. Here’s what Jozie says:
“Matching the precisely right caregiver with our clients who need in-home services personalized to their needs is my job and I love it. Among other things, there is great satisfaction in seeing the right match up. Sometimes, I feel like Homecarematch.com.
“Recently, we had a match challenge with our patient Betsy B. Two caregivers we tried, though excellent, just weren’t connecting with Betsy in the way we like so I stepped in on the case to observe. I could see something right away: Betsy B. is detached and doesn’t like much engagement with her caregivers. The caregiver we had assigned, however, though highly skilled, was also constantly seeking to get Betsy B. out of her shell. You know what? Sometimes, shells are great like with eggs – from the outside they may look hardboiled, but inside they’re not.
“I also noted that Betsy B. was an avid reader and happy to discuss a book she was reading or liked. So, given my detective work, I was able to find a superb, but equally recalcitrant caregiver named Lisa who didn’t press Betsy B. at all and just went about her work. You can guess what happened: the two have become inseparable. They are best friends, take naps at the same time and all of this has given Betsy B. a new, positive outlook on life. Her family readily sees that she’s more engaged with them and has gusto for living. It’s been quite a transformation. Now, Betsy B. seizes the day right along with her 4:00 o’clock cocktail. Just don’t mess with that!”
Cheers to Betsy B., Lisa and to our valued Jozie Tyler. For more information on the full range of services we provide at BrightStarcare/North-suburban – 1 hour, 24 or anywhere in between – even during cocktail hour -- call 847-510-5750 or click here for our website.