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Home care in Traverse City, MI

  • 3191 Logan Valley Road
  • Traverse City, MI 49684

Award Winning Home Care in Traverse City, MI

BrightStar Care® of Northern Michigan’s mission is to improve the health and wellbeing of those entrusted to our care. And from our industry-leading employment standards to RN oversight on every Plan of Care, we are committed to the highest levels of quality and support.
 

Joint Commission Accreditation for High Quality Home Care

Our employment standards and practices have received the Gold Seal of Approval from the Joint Commission. The Joint Commission is the nation’s oldest and largest standards setting and accrediting body in health care and has rigorous standards that go above and beyond state requirements. This accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting superior performance standards, and puts your local BrightStar Care within the elite group of less than 10% of in-home health care agencies that have received this accreditation.

The Best of Home Care® - Provider of Choice 

The Best of Home Care® - Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Home Care Pulse, an independent experience management company. The home care providers who earn this award consistently exceed the industry standards for their quality in home care. Best of Home Care® award-winning providers deliver the highest level of care, professionalism, and expertise in the industry. They do this by using client feedback to inform changes that make a meaningful impact on the lives of those they care for.

The Best of Home Care® – Employer of Choice 

The Best of Home Care® – Employer of Choice is based on caregiver satisfaction ratings collected from telephone interviews performed by Home Care Pulse. The home care providers who earn this award consistently exceed the industry standards for employee satisfaction. When you choose an Employer of Choice, you can be confident that your caregivers are happy, engaged, and motivated to provide exceptional service. Best of Home Care® award winner providers deliver the highest level of care, professionalism, and expertise in the industry.

The Best of Home Care® – Leader in Experience 

The Best of Home Care® – Leader in Experience award is the highest honor a home care provider can earn from Home Care Pulse. Leader in Experience is awarded based on client and caregiver satisfaction ratings collected by Home Care pulse in telephone interviews. Recipients of this award represent the top 15% of all providers participating in Home Care Pulse’s Experience Management program. These home care providers have proved that they provide quality care in nearly every satisfaction category measured.


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Compassionate Quality Care

Our licensed, bonded, and insured staff members are trained and certified to provide the highest standard of care. Our compassionate care professionals will create a customized service plan for you or your loved one, and we are available for any length of time, from hourly in-home health care to around-the-clock live-in services. We take the quality of our care seriously, and our knowledgeable and responsive support staff is available 24 hours a day, 7 days a week. 

Our nationally accredited home care services include:

Committed to Client Safety at Home

As part of our ongoing commitment to quality, BrightStar Care of  Northern Michigan follows the Joint Commission National Patient Safety Goals. From infection control training to our home safety assessments, our clinical quality processes help keep clients safe in their homes and reduce the likelihood of hospital readmissions. Our unique approach includes:

  • Specific national patient safety goals for falls and infection control
  • Patient home inspection 
  • Emergency preparedness plan and creation of emergency backup kit 
  • Care staff competencies verified by a Registered Nurse (RN) before being assigned
  • RN oversight on every case
  • Stringent screening and employment practices
  • Third party customer satisfaction surveys

BrightStar Care is ready to help. For more information or to schedule a complimentary in-home care assessment, contact our BrightStar Care of Northern Michigan office at (231) 929-7827.