We are thrilled to announce that we’ve received both the Best of Home Care Provider of Choice and Employer of Choice Awards from Home Care Pulse. Only the nation’s top-ranking home care providers earn this distinction based on client and caregiver satisfaction scores gathered by Home Care Pulse — a national third-party quality and satisfaction research firm.
“We want to congratulate BrightStar Care of Novi on receiving both the Best of Home Care Provider of Choice Award and the Best of Home Care Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, it demonstrates their team’s dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality, professionalism, and expertise in home care.”
BrightStar Care contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent third-party company, it can collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores in areas such as professionalism, compassion of caregivers, training, and client/caregiver compatibility.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize BrightStar Care of Novi as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about BrightStar Care of Novi’s commitment to excellence, please call (248) 449-5110 or request a call from our team.