Donna at BrightStar is a true gem. When we were in a bind—not once, but twice—she went above and beyond to make sure we had the support we needed. One of those times was during a holiday weekend, and she still managed to move mountains with speed, grace, and kindness. She didn’t just fill a schedule—she truly cared about making sure the aides were the right fit for our situation. Her communication is prompt, her professionalism is unmatched, and her heart is in everything she does. It’s rare to find someone this dedicated, responsive, and compassionate. Donna is an absolute lifesaver, and we are deeply grateful for everything she’s done for our family. BrightStar is lucky to have her!
Eric Anderson
Google Review
We are incredibly grateful to BrightStar for stepping in on extremely short notice — over a holiday weekend, no less — to provide care for our loved one, recently injured with a broken hip. Four different aides came to help us during a very stressful time, and each one brought something uniquely wonderful to the table.
Lydia was the picture of warmth and experience. Her loving and kind nature immediately set Susan at ease, and her deep caregiving knowledge gave us peace of mind from the moment she walked in.
Yolande was a sweet, self-starting miracle. She jumped in without hesitation, quickly identifying what needed to be done and handling it all with gentleness and grace.
Madelina brought incredible strength and professionalism. She was knowledgeable and confident, and her calm, kind approach made a world of difference in the midst of chaos.
Olasinbo had a magnetic personality and a strong, helpful presence. She connected with Susan in such a meaningful way, and her capable hands and kind heart made us feel truly supported.
Each of these women showed up during a critical moment and gave their all. Their compassion, competence, and character turned a crisis into something manageable — even hopeful. We will never forget it.
Robin Anderson
Google Review
The best Agency that cares for both caregivers n caregiving. Happy to be part of a great team.
ajoke akanbi
Google Review
We were referred to BrightStar of Westfield by a friend and we are very pleased with the results. My Mom’s caregiver is Vee and she has been wonderful. She knows just how to talk to my Mom, so sweet but yet also explaining to her that sometimes she has to do things she does not want to but needs to do. She has given my Mom the care we hoped we would receive when we inquired. We just love all the caregivers that BrightStar has provided.
Great Job!
thomas evers
Google Review
A family friend recommended Brightstar after having a very positive experience using this service with her parents. The reliability of their services is truly commendable.
I could not be happier with the care that my mother’s caregiver, Nubia, provides for my mom. It is a great feeling knowing when I leave my home, my mother is being treated with respect and kindness and is given the support she needs to stay safe and healthy.
Lisa A. Szekeres
Google Review
A family friend recommended Brightstar after having a very positive experience using this service with her parents. The reliability of their services is truly commendable.
I could not be happier with the care that my mother’s caregiver, Nubia, provides for my mom. It is a great feeling knowing when I leave my home, my mother is being treated with respect and kindness and is given the support she needs to stay safe and healthy.
Lisa Szekeres
Google Review
I cannot express enough gratitude for the exceptional care provided by BrightStar's home health aides. After my father's recent hospitalization, they stepped in seamlessly, ensuring his comfort, well-being, and dignity with unparalleled dedication and compassion.
From the moment they arrived, it was evident that their expertise extended far beyond routine tasks. They possess an intuitive understanding of my father's needs, often anticipating his requirements before he even articulates them. This level of attentiveness has not only alleviated his concerns but has also instilled a sense of trust and security within our family.
What truly sets BrightStar apart is their unwavering commitment to treating my father with the utmost respect and dignity. Their approach goes beyond physical care; it encompasses emotional support and companionship, fostering a warm and nurturing environment that has significantly enhanced my father's quality of life.
Moreover, their support extends beyond the patient to the family members involved. Throughout this challenging journey, they have been a source of strength, offering guidance, reassurance, and understanding. Their empathy and professionalism have eased the burden on me, allowing me to navigate this difficult period with greater ease.
BrightStar exemplifies excellence in home healthcare. Their team of compassionate aides goes above and beyond expectations, embodying the true essence of caregiving. I wholeheartedly recommend BrightStar to anyone in need of exceptional care for their loved ones.
Mo Crawford
Google Review
BrightStar was wonderful to work with from start to finish. Very caring, empathetic and compassionate. This was a very difficult time for my mother and us. The aides were caring and full of compassion. God bless this wonderful service. I highly recommend them.
Our experience with Bright Star has been very positive. They've been communicative and responsive. In particular, our aide Anneris has been wonderful. She was hired to help my father, and has been lovely and caring with him. She goes above and beyond every time to also help my mom, which has been a god send! Thank you Anneris!
Elizabeth Gilligan
Google Review
