Our aide Cathy, through BrightStar is such a big help to my mom. Having her here to help my mom gives me a break on some of the responsibilites of caregiving. She is kind, skilled, trustworthy and very reliable. She always greets us with a smile and an energetic "good morning".
Mary Semler
Google Review
My father in law has been cared for by Etrevee who has been a Godsend. My wife and I are so incredibly grateful for the compassionate care he receives from her and Brightstar. Etrevee treated him like family and helps to keep him doing his excercises and PT along with helping him fight to regain his independence. We would definitely be lost without her and the wonderful caregivers we've had through this company.
kevin bratovisc
Google Review
My home health aide, Nubia, has been a huge help to me during difficult times. She is dependable and caring and helps me out in getting started each day and with several daily functions I have trouble with. I recommend using Bright Star to anyone who is looking for home based care.
cyril massar
Google Review
As others have said, we were very happy and impressed with Brightstar of Westfield & Summit. They were quick acting and accommodating every step of the way. The caregivers they sent were experienced and excellent. Our mom was in hospice care and they helped us thru that journey.
Gregory Hartkopf
Google Review
My sister and I were looking for care for our 98-year old Mom who was entering in-home hospice. The neighbor across the street recommended BrightStar Care. Our entire experience with BrightStar Care from initial interview to hiring and working with Pettol Stennett, our home health aide, couldn't have been better.
During the interview, the head nurse thought she had the perfect aide for our situation and she was right. Pettol is a caring, compassionate, consummate professional. She integrated seamlessly into our home. She navigated taking on more and more responsibility without being asked. She established a trusting relationship with our Mom and offered her both emotional and physical support. While her main responsibility was our Mom she also offered much needed support to my sister and I. Pettol was here when our Mom eventually passed away. We feel blessed to have had her support. My sister and I highly recommend BrightStar Care and Pettol Stennett if you are in need of certified home health aide.
Marian Walrath
Google Review
Donna, from Bright Star has been great!! She is pleasant, hard working and goes above and beyond to work with our schedule and needs. We couldn’t ask for a better representative to help us through already challenging situations. We’re very grateful for all she has done.:)
cyril massar
Google Review
July, 2022 - BrightStar literally saved the day for us when we needed it most. My 100+ year old Dad was in need of temporary in home support - “yesterday” - and when I called Cindy, she empathetically took charge, lined us up with Mona and Donna (that afternoon) who efficiently assessed the situation. By the end of the afternoon we had support in our house for the week until I could make the trip to care for Dad. All of the support was top notch and so very kind and caring. Beginning with Natalie, then Victoria, and ending with Magdalena who was his guardian Angel and as much of a help to him as she was to me. She was willing to do ANYthing! Thank you, BrightStar for being there in my Dad’s (and my) hour of need. The care you gave Dad and the peace of mind you brought to me has been priceless.
December, 2022 - BrightStar, again, has come to our family's aid in setting up 24/7 care for my Dad. Donna worked tirelessly to ensure that Dad had care who would most fit his needs and emotional well-being. I know she spent hours listening to my input, but also visiting Dad to get to know him and to better match him up with just the right person. Her dedication & persistency to his welfare and needs paid off in the form of Maureen who swooped in and over just a few days was able to get my Dad on a positive and happy course. With her wonderful sense of humor and knowledge of caring for elderly clients, she endeared herself to Dad and easily became a trusted ally for him and for all of our family. Thank you, BrightStar for your continued commitment to bringing much needed in-home support to a very vulnerable segment of our population. My father and our family have benefited greatly from your company!
Leslee Mabee
Google Review
When our family needed home health care for my Dad (92 yrs old), we searched and explored different agencies. My dad is a veteran and is eligible for some services through the VA. Our family is very grateful for the VA and Brightstar being able to provide those services. We contacted Brightstar and they sent out a few aides; we worked to find the right fit for my Dad’s needs. After a few weeks, Nubia became permanent. Nubia is very experienced and provides exceptional care for my dad. Besides having several years of experience in home health care. Nubia is a warm and caring individual; makes sure my dad is fed, safe, warm and clean. As a family member I feel confident and comfortable knowing Nubia is caring for my dad. In addition, if we have any questions or concerns Brightstar always gets back to us in a timely manner. Brightstar will also reach out to us to make sure things are going OK. I would recommend Brightstar for the care of their loved one/s and I highly recommend Nubia, as well. Lorrie M.
Lorrie McGough
Google Review
When our family needed home health care for my Dad (92 yrs old), we searched and explored different agencies. My dad is a veteran and is eligible for some services through the VA. Our family is very grateful for the VA and Brightstar being able to provide those services. We contacted Brightstar and they sent out a few aides; we worked to find the right fit for my Dad’s needs. After a few weeks, Nubia became permanent. Nubia is very experienced and provides exceptional care for my dad. Besides having several years of experience in home health care. Nubia is a warm and caring individual; makes sure my dad is fed, safe, warm and clean. As a family member I feel confident and comfortable knowing Nubia is caring for my dad. In addition, if we have any questions or concerns Brightstar always gets back to us in a timely manner. Brightstar will also reach out to us to make sure things are going OK. I would recommend Brightstar for the care of their loved one/s and I highly recommend Nubia, as well. Lorrie M.
I found BrightStar online to assist my 90 year old Mom. From the beginning they were very polite and assisted my Mom 3 x's a week. The aids were wonderful and would highly recommend them as it's so hard to find a reliable care for an elderly parent. Kudos BrightStar and keep up the great work! Gwen