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BrightStar® Home Care Agencies Honored with 2025 Best of Home Care Awards® for High-Quality Care and Client Satisfaction

February 4, 2025

Activated Insights (formerly Home Care Pulse®) recently announced that 196 Home Care agencies received one or more 2025 Best of Home Care® awards.

“Our agency owners, caregivers and nurses have dedicated themselves to delivering A Higher Standard® of care to each family they serve. Being recognized with Best of Home Care awards is an added bonus to the joy they receive as they help people maintain independent lives in the comfort of their own homes,” said Andrew Ray, CEO, of BrightStar Care®.

“As the demand for in-home care services continues to grow, I am confident that our franchisees are ready to meet the increasing needs,” Ray said. “Our agency owners and their teams continue to build upon the vision and passion of Executive Chairwoman Shelly Sun Berkowitz, who founded BrightStar Care to provide A Higher Standard® of medical and non-medical care for moms and dads, grandmas and grandpas, spouses and friends.”

Award-Winning Care Based on Real-Life Input

The Best of Home Care Awards are based on feedback collected through Activated Insights’ comprehensive survey platform, which gathers valuable insights directly from home care providers, clients and their families. The winners of this year’s awards have shown excellence in key areas, including: 

Caregiver Training & Recognition: Agencies that excel in providing consistent and compassionate care through a well-trained and motivated workforce. 

Client Satisfaction: Agencies that consistently achieve high ratings in client satisfaction surveys, demonstrating their commitment to exceeding client expectations. 

Quality of Care: Agencies that offer exceptional services that meet the highest industry standards and best practices.

Find Care for a Loved One or a Career Near You

Whether you’re an individual looking for looking for in-home care services for a family member, you’re interested in serving as a caregiver or nurse with a BrightStar Home Care agency, or you’re a complementary organization building alliances with strong, reputable home care brands, please reach out to us today. Find a location near you, contact us online or call 866.618.7827 to speak with a local care expert.

Following the description of the awards, you’ll find a list of BrightStar Home Care agencies receiving each award.

The Best of Home Care – Provider of Choice

The Provider of Choice award shows to all who see it that an agency consistently set and meet the highest standards of care for clients. This annual award is based on the results of client experience surveys.

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The Best of Home Care – Employer of Choice

The Employer of Choice award recognizes that an agency values the contributions of care professionals and views them as priceless assets. This annual award is based on the results of care professional experience surveys.

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The Best of Home Care – Leader in Experience

This Leader in Experience award provides proof that an agency has reached the highest standard of excellence in home care. This annual award is based on the results of client and care professional experience surveys.

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The Best of Home Care – Leader in Training

The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on training completion rates.

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The Best of Home Care – Top 100 Leader in Experience

The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of client and care professional experience surveys.

Congratulations to the 2025 Award Winners!

Provider of Choice

Employer of Choice

Leader in Experience

Top 100 Leader in Experience

Leader in Training