Our History & Mission

We know how overwhelming the responsibility of caring for a family member can be. We once needed help caring for a loved one, and we didn’t know where to turn to give her the quality of care, and the quality of life, she deserved. Compelled by a need to find A Higher Standard of Care that was more dependable, more supportive, more complete, we founded BrightStar Care®. We provide the full continuum of home care for people of all ages - from infants to seniors, as well as medical staffing services for healthcare facilities.

Now with over 300 independently owned and operated locations nationwide, BrightStar Care clinical professionals deliver professional and compassionate care in the comfort and familiarity of home. We can provide an unequalled range of in-home care services from companionship, toileting and hygiene assistance to in-home blood draws, our services are available around the clock to meet our clients’ every need.

A Higher Standard of Home Care

The care we provide empowers our clients to live well at every stage of life and in every setting, and gives them, their families, and their loved ones the support they need to get the most out of life. Our Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal care. At BrightStar Care, our mission is to go above and beyond to truly deliver A Higher Standard of Care and nothing less.

24/7 Service: Our team is available for you 24 hours a day, 7 days a week to provide service whenever it is needed.  We’ll be there anytime. Any place.

RN Oversight on Every Case: We offer RN oversight on every case to serve as a liaison between caregiver and client to develop a medically sound and truly personal plan of care. A better experience delivers better outcomes and patient advocacy for your loved one. Our RN Director of Nursing monitors your loved one’s care and condition closely to keep them healthy and you informed.

Guaranteed Compatibility®: We have the processes in place to make sure that you’re getting the best possible match between caregiver and client. Only BrightStar Care combines industry-leading screening, training, and oversight practices to deliver the highest-quality care from professionals you can trust. From your first phone call, our unique process matches the personality and healthcare needs of your loved one with our team of caregivers to find the best possible fit. Guaranteed.

Earned Accreditation & Client Satisfaction: There are testaments to Our unmatched level of quality in-home care standards is validated through
Joint Commission Accreditation and as well as Press Ganey and Home Care Pulse Client Satisfaction Surveys — 9 out of 10 clients recommend us (2014 Patient Impact Survey).

Your medical staffing partner

BrightStar Care also provides healthcare staffing solutions to businesses on a temporary, temporary to permanent and permanent placement basis. We provide personnel to hospitals, nursing homes, doctors’ offices, labs and anywhere healthcare staff is needed. We also deliver skilled care to patients one on one in their home or wherever they need care through our network of national account partners. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to corporate, commercial and retail clients.

For more information on how BrightStar Care can help you, a loved one, or your business, contact us or call 866.618.7827.