Our Staff at BrightStar Care^® Montgomery County

One thing I have enjoyed most in my life is helping others in need. After obtaining my CNA license, my passion grew at Lake Manassas Rehab, where I worked as a CNA, staff scheduler and administrative assistant. This allowed me to gain an understanding of how healthcare works and how important it is to provide exceptional care to those in need. After starting at Brightstar Care in 2019 as a CNA, I began to learn more about in-home care; fast forward a few years and I now oversee the entire Skilled Nursing Department. The ability to match those in need with a nurse that fits their needs is what I enjoy most about my position. My focus at Brightstar Care is making sure that every client has an enjoyable experience, and their needs are fully met. When I am not in the office, I can be found in the great outdoors with my husband, our three boys, and our three dogs. 

Growing up in South Africa, I was deeply affected by witnessing poverty and my family's efforts to help, which fueled my passion for community service and a career in healthcare. As a Licensed Practical Nurse, I gained extensive experience at Loudoun Hospital, particularly enjoying working with seniors.

Transitioning to homecare allowed me to connect more personally with patients and work in various roles, from scheduling to direct care. Now, as the Director of Client Relations, I focus on ensuring individuals receive the best possible care. In my free time, I enjoy hiking, yoga, roller skating, playing guitar, and spending time with my husband and two daughters.

In the past I have been a caregiver for my grandmother and worked with youth with disabilities and their families. I have always felt a connection with people and a calling for giving them purpose in life. Soon after I found myself working in a nursing rehab facility in activities where I was able to make them feel alive. For the last 15 years in this geriatric industry, I have worked in rehab facilities for therapy, and in Senior Living Communities in varying management roles. My goal is to make at least one person laugh or smile per day starting with my family. When not in the office I can be found around a basketball court, golf course, or dance floor (while my knees last).  

With over a decade of experience in home health operations, Janeé Jacques brings a deep understanding of client care, team leadership, and healthcare administration to her role as Director of Operations for BrightStar Care’s Personal Care Services in Montgomery County and Washington, D.C.

Before joining BrightStar Care, Janeé served as Operations Manager at another home health agency, where she led a team of staffing and payroll coordinators and oversaw services for nearly 1,000 clients across county contracts. Her work included scheduling, payroll, Medicaid billing, private duty services, catastrophic care, and support for veterans giving her a broad and thorough command of home health operations.

Janeé studied nursing at George Mason University.  

Known for her attention to detail and sharp problem-solving skills, she takes pride in building efficient systems that ensure clients and caregivers are supported every step of the way.

After personally experiencing the challenges of elder care management for a family member, I discovered I have a passion for making a difference in the quality of life for seniors at the sunset of their lives.   I have been with BrightStar Care for 8 years as a Client Relationship Manager.  I receive great fulfillment from building relationships with clients and their families.  My clients are my family, and I am committed to ensuring their care experience and satisfaction with BrightStar Care is the highest possible.  Outside of work, I am a recent empty nester proud of my 3 children embarking on their life journeys giving me more time for my interests in water sports, pickleball, and travel.

Steven has thirty years of operational and sales expertise and spans renowned brands such as Cinnabon and Seattle’s Best Coffee, McDonald’s, 7-Eleven, and The UPS Store. With a passion for servant leadership, Steven prioritizes the needs of his clients, staff, and community partners, fostering professional relationships.
 
Brightstar Care is known for its outstanding reputation and exceptional care provided to the families they serve. Steven is responsible for community outreach, marketing, and business development to promote Brightstar Cares’ higher standard of care. His proudest professional accomplishment is forging partnerships with prestigious institutions such as The Carnegie Assisted Living and Johns Hopkins Suburban Hospital. 
 
Throughout his career, Steven has volunteered to support charities like Wreaths Across America, Best Buddies, Toys for Tots, and Ronald McDonald House. In 2017, Steven led his team to collect three thousand pounds of school supplies for disadvantaged children affected by Hurricane Harvey. Steven continues his servant leadership by supporting the Parkinsons Foundation. 
 
Steven is passionate about having a career-family balance and lives by the phrase, ‘Work hard and play hard’. Steven is dedicated to achieving his professional and personal goals that will support Brightstar Care's mission. "To Provide top-quality compassionate medical and home care to all their clients."