Director of Skilled Services for a Local Private Duty Home Care and Medical Staffing Agency
From our industry-leading employment standards to RN oversight on every Plan of Care, we are committed to the highest levels of quality, support, and customer satisfaction. As a result of this ongoing commitment to quality, we have earned accreditation from The Joint Commission, the same organization that accredits the nation’s best hospitals; as well as the 2018 Best of Home Care – Employer of Choice Award from Home Care Pulse, a national third-party quality and satisfaction research firm. Only the nation’s top-ranking home care providers earn this distinction based on caregiver satisfaction scores.
The Director of Skilled Services for BrightStar Care of Chicago and La Grange will be responsible for a variety of responsibilities including but not limited to working closely with the Director of Nursing- D.O.N. to improve the quality of patient care and all services provided by our BrightStar Care team.
Although you will work directly with the D.O.N., as a part of the BrightStar Care team, you will also work closely with the Branch Manager, Marketing Director, Sales and Customer Care Managers.
The Director of Skilled Services will-
Registered nurse with current unencumbered licensure in Illinois with minimum of 1 yr documented experience
Administrative, leadership and customer service skills or experience
Understands regulatory compliance
CPR, Driver License
Infusion skills, IVIG preferred
Case Management skills are a plus
Supervisory experience is a plus
Resumes for this position may be sent to: Chicago.Admin@brightstarcare.com
From our industry-leading employment standards to RN oversight on every Plan of Care, we are committed to the highest levels of quality, support, and customer satisfaction. As a result of this ongoing commitment to quality, we have earned accreditation from The Joint Commission, the same organization that accredits the nation’s best hospitals; as well as the 2018 Best of Home Care – Employer of Choice Award from Home Care Pulse, a national third-party quality and satisfaction research firm. Only the nation’s top-ranking home care providers earn this distinction based on caregiver satisfaction scores.The Director of Skilled Services for BrightStar Care of Chicago and La Grange will be responsible for a variety of responsibilities including but not limited to working closely with the Director of Nursing- D.O.N. to improve the quality of patient care and all services provided by our BrightStar Care team.
Although you will work directly with the D.O.N., as a part of the BrightStar Care team, you will also work closely with the Branch Manager, Marketing Director, Sales and Customer Care Managers.
The Director of Skilled Services will-
- Be responsible for interacting, and managing Brightstar National Accounts including the assignment, completion and documentation of all orders in the program
- Oversee and manage the work and services provided by the entire nursing team ensuring quality customer service and compliance with all federal, state and local rules and regulations, as well as the policies and procedures set by BrightStar Care.
- Support as necessary the clinical field services, such as supervisory visits, LRVs, infusion therapy and at times participate in direct patient care.
- Support the D.O.N. in improving quality care for patients, customer service for all lines of services, training as well as sustaining all ongoing Joint Commission and BrightStar Care programs.
Registered nurse with current unencumbered licensure in Illinois with minimum of 1 yr documented experience
Administrative, leadership and customer service skills or experience
Understands regulatory compliance
CPR, Driver License
Infusion skills, IVIG preferred
Case Management skills are a plus
Supervisory experience is a plus
Resumes for this position may be sent to: Chicago.Admin@brightstarcare.com