Our Staff at BrightStar Care® Cedar Rapids / Iowa City

Our experienced and compassionate staff is dedicated to caring for your loved one as if they were family. Get to know our team.

  • Bri Hicks

    Branch Manager
    Bri has 10 years of experience in management and healthcare, 8 years being in home care.  Bri started with BrightStar Care as a caregiver part time. During this time, she found that she loved what she did for her clients and their families. It was not long that her work, her passionate care and drive in the field led her to be promoted to our management team.  Bri has helped in various aspects of the company and is currently our Branch Manager. In her free time, Bri enjoys binge watching Netflix, being a girl mom of five, shopping and spending time with her husband, Mike.
  • Stacy Koeppen

    Director of Nursing
    Find out more information about our DON Stacy here.
  • Heather Joens

    Business Development Manager
    Heather has been with BrightStar Care since 2023. Prior to that she was a practicing Occupational Therapy Assistant for 20 years working in many different settings in the healthcare field, including acute hospitals, skilled nursing facilities, and home health. Throughout her career, her passion for building relationships, being an advocate for her patients, and being someone that patients, families, and providers can depend on made transitioning to business development an exciting move. This role gives Heather the opportunity to do all of those things with the community at large. In her spare time, Heather loves to spend time with her friends and family, including her husband and her 2 boys. She enjoys watching them play baseball and basketball.
  • Taylor Hanzlik-Conrad

    Taylor has 5 years of experience working with home care agencies in scheduling and recruiting. She joined the BrightStar Care team as a Recruiter in 2023. She has a passion for identifying skilled, compassionate caregivers to assist clients in need. One of her greatest accomplishments in this work is finding the perfect compatibility fit for her clients and caregivers. In her spare time, Taylor enjoys working out, painting, and spending time with her husband and four cats.
  • Maria Dewey

    RN Case Manager
    I have 26 years of experience in home health care working with pediatric and adult clients starting as a direct patient care nurse and then Case Manager and Director of Nursing roles. I have a passion for client, nurse, and caregiver education tailored to the individual based on their feedback to ensure true understanding. I ensure high quality care is provided to all clients through my own care provision as well as education and support of other team members in support of the Director of Nursing.
  • Sarah Hamed

    Customer Care Manager
    Sarah has been part of the BrightStar team for over 2 years. She started as a caregiver where she had the opportunity to interact with our clients directly.  It wasn’t long that her strengths and abilities were recognized, and she has since been promoted to joining the office team. Sarah began as the receptionist but has since excelled and has been promoted to Customer Care Manager.  Sarah thoroughly enjoys interacting with our caregivers and clients.  When Sarah is not at work she enjoys spending time with her two kids, baking and reading.
  • Dana King

    Customer Care Associate
    Dana has over 10 years of experience in customer service and has a passion for helping others and making things right.  Dana enjoys being able to help people and is thankful to be in a role that allows her to work with individuals that need that assistance every day.  In her spare time, Dana enjoys spending time with her family and friends.  She loves to go shopping and travel with her four children, fiancĂ©, and 2 kittens.

Our Caregivers and Nurses

Our team of care professionals thoroughly screened and trained to provide the highest quality care to your family or your patients. Learn more about our compassionate and trustworthy nurses and caregivers.

Contact Us

Please contact us today to schedule a complimentary consultation or call BrightStar Care Cedar Rapids / Iowa City at 319.363.2721.

Contact Us