What Our Customers Say
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Apr. 07, 2025Rating 5 out of 5BrightStar Care is amazing. We ran into a crisis situation with our elderly parents, who both needed 24/7 care. We couldn't handle it alone. Rampi and her team came very highly recommended by a personal contact who provides in-home nursing care in another state. BrightStar Care is professional, compassionate, very thorough. Their communication is outstanding and they are always one step ahead with everything. Nurse Beth has been so great to work with. The help they sent is wonderful. Cheerful, helpful, hard-working, kind and compassionate. I realize achain is only as strong as its weakest link but I've yet to find a weak link anywhere in the BrightStar Care chain. They also provided help in securing hospice for our mom in the middle of it all. I highly recommend!!!!C MGoogle Review
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Mar. 28, 2025Rating 5 out of 5The team went above and beyond to help with our specific and unique situation. They were prompt and caring. The care provided was exactly what we needed, and I’m thankful for their service. I would recommended this agency to my family and friends.Shayeghi FamilyGoogle Review
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Feb. 24, 2025Rating 5 out of 5
I hope this letter finds you well. I am writing to express my sincere gratitude for the outstanding service I received from you and your team. Your dedication, professionalism, and attention to detail have truly made a significant impact.
From the moment you came to my home, I was met with a warm and friendly welcome. The level of care and consideration you showed me was exceptional, and it did not go unnoticed. Your team went above and beyond to ensure that all my needs were met, and I felt valued and respected throughout my experience.
I particularly want to commend [Elizabeth Blythe] for her remarkable assistance. Her knowledge, patience, and willingness to help were truly exemplary. It's not often that one encounters such a high standard of service, and I am incredibly grateful for it.
Thank you once again for your exceptional service. I will certainly recommend your establishment to friends and family.
With sincere appreciation,
Steve McKee.
ElizabethTestimonial -
Feb. 18, 2025Rating 5 out of 5It has been a challenge to find in home care for my parent who has dementia. Bright Star and in particular Tierra have been wonderful. Tierra is professional, dedicated and caring. The staff at Bright Star are organized, knowledgeable and supportive. My family is grateful we found them.C. W.R.Google Review
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Dec. 02, 2024Rating 5 out of 5BrightStar Care goes the extra mile to match caregivers with families. We absolutely love and appreciate our caregivers. They are professional, kind and have seamlessly assimilated to our home. Everyone we have met at BrightStar has been wonderful and has exceeded expectations. I highly recommend BrightStar Care.Laura AdelmanGoogle Review
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Dec. 01, 2024Rating 5 out of 5We are very happy with the level of service and care our elderly mother is receiving from BrightStar. Nikki, Rose, & Debra are exceptional aides. They are professional, patient, kind, and very caring. Our mother feels very comfortable with them. Nikki, Rose, & Debra are also very conscientious and trustworthy. Thank you for sending them to us.M DGoogle Review
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Nov. 18, 2024Rating 5 out of 5From the initial phone call we have appreciated the professional and caring manner of all involved with BrightStar Care. Introduction and continuing email communication is clear. The match for our mother with her caregiver went above expectations. Current issues or concerns are proactively addressed by her caregiver. We are thankful our mother feels comfortable, looking forward to the time spent together with her caregiver.Rebecca FisherGoogle Review
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Nov. 14, 2024Rating 5 out of 5I have known Jamie for a few years and he is always very professional. He has a caring heart and goes above and beyond with the services that we need for our families. He has a great personality that makes all the difference when you are dealing with families in need of care for their loved ones.Frankie Mae FoundationGoogle Review
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Nov. 12, 2024Rating 5 out of 5Jamie is Truly a “Bright Star”. Jamie completely embodies the true meaning of a bright star. His loving and caring nature is the most amazing thing. He truly has a passion for the aging population. The knowledge and experience he brings is unmatched. He such a great resource. It is truly a pleasure working with and alongside him in supporting our community. Bright Star definitely has a rare jewel in Jamie.aja harrisGoogle Review
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Nov. 08, 2024Rating 5 out of 5Thanks to Brightstar Care of S. Charlotte for providing great service and thanks to Jamie Ingram for being a superstar with promoting and providing information about their services they have to offer !Jamarcus ScottGoogle Review