Wonderful attentive staff. Reliable, timely and very capable. I contacted them virtually at the last minute and they swiftly stepped in to repace my son's caretaker who was on vacation. They felieved my anxiety, attended to my son, and I am very pleased.
Kenneth Clayman
Google Review
Jennifer has taken on a difficult patient and made it look easy. She is wonderful. Being 700 miles away and not able to see him much, as you know, we were just hoping someone could bust him outta there once in a while and get him to the senior center to do those things he loves for: Dancing and singing. So far we are very happy with how it has been going. As you know with this Alzheimer’s stuff all could go south anytime, but so far so good! We try to thank her on a weekly basis! And thank you for putting them together. How's that? Good review?
Cheers!
Rick
Annabelle Duniphin
Google Review
BrightStar has come through for us in every way. Not only have they been able to provide us outstanding caretakers, but the back office scheduling and billing has been a pleasure to deal with. I'd like to give a special shout out and thank you to our wonderful BrightStar caretakers Irene, Alanna and Ashley. We appreciate your hard work and care given to our daughter.
Louis Werman
Google Review
Yanely is such a sweet, caring, patient young lady. She really takes such pride in her work. Nice to see good people helping others. Thank you Yanely & thank you brightstar for all you do !
Morgan is a super attentive caregiver. She's caring, has a great attitude, and very reliable. She was able to connect with my child and got to know her at her level. So pleased that we found her through BrightStar.
Shirin Noghreian
Google Review
I can’t believe what an incredible and compassionate team everyone who I have come across as I manage my mom’s post stroke care. Lilly is exceptional with monitoring and supporting my mom’s progress. Brooke is also amazing. Both care providers treat my mom’s progress with dignity, they encourage her independence and are incredibly attentive and patient with her. I feel so fortunate to have found Brightstar.
alison geller
Google Review
I cannot say enough wonderful things about Linda, a CNA with BrightStar in the Westlake region. From the very first moment she walked through my door, Linda’s calm and caring presence put me at ease during what could have been a very stressful time. Throughout my medical episodes, she consistently made me feel safe, supported, and truly cared for.
Linda’s professionalism is unmatched—she is knowledgeable, attentive, and always goes above and beyond to ensure her patients’ comfort and well-being. She listens carefully, responds quickly, and treats every concern with genuine compassion and respect. It’s clear that she takes great pride in her work and truly cares about the people she helps.
Thanks to Linda, I felt not just like a patient, but like a person whose health and happiness mattered. I highly recommend her to anyone in need of a skilled, dependable, and incredibly kind caregiver. BrightStar is lucky to have her, and so am I!
Gary Coleman
Google Review
I am so grateful to the staff at BrightStar. Bonnie is extraordinary in overseeing every detail for my daughter’s care. Jacqueline, Olivia, Nadine and Eileen go above and beyond to make sure she has the assistance needed. They are kind & patient w/ her & me (I’m always in the background).
The sincere care shown by each is appreciated beyond measure. I know she’s safe & well looked after in their hands.
Judie Van Leeuwen
Google Review
BrightStar Elder Care has been a truly positive experience. Barbara, who coordinates care, is an incredible matchmaker—she takes the time to really listen and understand your needs. She’s very accommodating and dedicated to finding the right fit for each situation.
Every caregiver she has matched us with—Brooke, Merika, Zarahi, and Yanely—has been caring, efficient, and genuinely compassionate. My mom has received wonderful care, and it has made all the difference to have a team that not only does their jobs well, but does so with kindness.
I’m not usually a fan of agencies, but Barbara and her team at BrightStar have completely changed my perspective. I highly recommend their services and will absolutely continue working with them in the future.
Jennifer Goldman
Google Review
My mom's care Barbara has been so respectful and caring towards my mom. She is the best!