Our Staff at BrightStar Care® Conejo Valley

"There comes a time in everyone’s life when they need a helping hand to overcome the challenges life throws at them, and the philosophy and systems BrightStar Care has in place allows my amazing team to provide the highest quality of care to our community.   As specialists in the rapidly growing healthcare industry, we empower our nurses and caregivers to live our values and provide compassionate care and service, anytime, anyplace!  We believe in personalized healthcare with RN oversight on all cases and we rarely find any case too challenging. BrightStar Care services the Westside and South Bay and surrounding areas in Los Angeles and Ventura County.  We provide unparalleled standards in adult and elder home care/childcare, as well as supplemental healthcare staff  for  hospitals, alcohol & drug rehabs, mental health and assisted or independent living facilities. BrightStar Care also provides higher acuity medical care at home with skilled RN nursing services, Occupational and Physical Therapy."

How long have you been working in healthcare?
I have worked in the Medical environment for over 20 years. I began my first working experience working in my dad's medical office, managing the front office, helping patients, and doing blood, lab work, and EKG's. I also had the opportunity to work as an EKG Technician at the Hospital during college. I loved the Hospital environment, and working with Professionals, so after graduating from Michigan State University, I enjoyed my career as a Sales Manager promoting hospital products to Maternity Departments nationally.

What experience do you bring to BrightStar Care?
I have also been a Healthy Lifestyle Fitness Instructor teaching both Aqua Fitness, Yoga, and Senior Sneaker classes in our Community for the past 15 years. I have developed many wonderful friendships with seniors in our community and know the importance of healthy living. I have also worked as a private home care giver, and I know firsthand how vitally important it is to have the "Right Fit" in placing a Care Giver. I love that BrightStar offers Guaranteed Compatibility in matchmaking. I remember the stress of finding the right Agency for my parents when they needed care. I am privileged to offer that same caring help to families, and facilities who are seeking Professional Medical and Non-Medical Compassionate Care.

What aspect of your job are you most passionate about?
I am a "Helper" and an "Educator". I am passionate about making a difference in peoples lives. I am resourceful, and creative, I like the challenge of finding solutions. I am excited to be a part of the likeminded Team at BrightStar Care providing a higher level of care to the families and facilities we serve in our community.

I am making MORE POSSIBLE for our BrightStar Care clients by... making meaningful connections, and touching hearts to make lives better. Going above and beyond every day to exceed expectations!

How long have you been working in healthcare?
Previously getting my degree in psychology in 2014 and focusing on the clinical side of care, I graduated in May 2020 from California Baptist University in Riverside County. I moved back to Ventura County and now work as an OR nurse and home health care RN. I also serve my community volunteering regularly for the Ventura County Mission and for the Rape Crisis Center of VC counseling young women, two organizations very near and dear to my heart.

What experience do you bring to BrightStar Care?
As a new grad, I am fresh with knowledge and am proficient in the most up to date skills. I am an avid reader and am always staying up to date in new medical advancements. My experience in psychology has helped me tremendously in home care to treat the body as well as the mind, which I have found to be equally important.

What aspect of your job are you most passionate about?
I was born a people person and knew my heart was too big not to share it with others. I am passionate about people of all ages, race, and background. Nursing has encompassed everything that brings me joy, from being there for someone on Hospice taking their last breath to rejoicing when a patient finds out their going to be a grandparent. Building trusting and lasting relationships with people during a time in their life that may be unpleasant is what makes me most proud to be a nurse.

I am making MORE POSSIBLE for our BrightStar Care clients by... actively listening to patients, being there for them physically and emotionally. I try to keep my attitude light and positive, being a warm presence while providing professional care. 

How long have you been working in healthcare?
I have been in the healthcare industry for a little over 6 years. I started my career in the healthcare industry in 2015 after a successful career in the banking industry of over 20 years.

What experience do you bring to BrightStar Care?
I worked for a chemical dependency facility where I learned the ins and outs of medical billing followed by learning the insurance appeals and collections  process.

What aspect of your job are you most passionate about?
I am passionate about providing excellent service and being part of team that works together to provide excellent service and letting our clients and staff know how important they are to us. 

I am making MORE POSSIBLE for our BrightStar Care clients by... always making myself available when our clients have questions about their invoices or when someone in our staff calls inquiring about payroll concerns.

How long have you been working in healthcare?
This is my first healthcare account and I am very grateful to be a part of BrightStar  Care. I’m responsible for scheduling and some administrative tasks. 

What experience do you bring to BrightStar Care?
I’ve been in the customer service industry for over 8 years. I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems. I’m confident that I can provide a high level of customized support to ensure customers are happy with the service offered. 

What aspect of your job are you most passionate about?
My biggest passion is to help people. And with BrightStar Care, I feel like I’m spending my time working on helping people with something that’s important, and that motivates me to do great work. 

How long have you been working in healthcare?
I have been working on the administrative side of Healthcare for the past 4 years. I worked at the BrightStar Care of Conejo Valley office a couple of years back where I gained great knowledge regarding the industry and this wonderful company. I then moved to Santa Barbara for college and worked for that office for two years, assisting with HR, skilled case management, and billing. As I conclude my college studies remotely at UC Berkeley, I am back at the Conejo Valley office to help assist our amazing clients and continue building the company through creative marketing efforts. 

What experience do you bring to BrightStar Care?
As the marketing & strategic planning manager, I need to be creative, yet analytical everyday. When combining my diligent work ethic with my interpersonal skills, I manage to be focused and analytical with my tasks, yet innovative and energetic when collaborating on various projects. I have gained these skills throughout my difficult school courses and social events my entire life. As a marketing associate for the Haas Student Government at UC Berkeley this past year, I have had great practice with social media marketing and engagement, which has never been more important for building a business in today's world. With over three years of experience with the BrightStar franchise, I understand the importance of prioritizing our clients' needs and promoting a healthy work environment for our staff.

What aspect of your job are you most passionate about?
I am most passionate about building relationships with our clients! It is very rewarding to be a part of a clients' journey from the moment they begin care with us, and seeing their family's appreciation for our great efforts to provide excellent care. I find great joy in following up on the promises we make to our clients!
 

I am making MORE POSSIBLE for our BrightStar Care clients by...promoting an enjoyable and stress-free environment! I do this through strategic planning between our care team and field staff. I aim to excite new clients about the quality of our services and assist them throughout the process of beginning care with us. In addition, I help ensure that our employees are compliant people that our clients can trust to care for them through various screening and interviewing efforts. 

In order to provide the highest quality private duty home care and skilled nursing in Conejo Valley and Simi Valley, we must hire the best employees! We are proud of our outstanding team of care professionals. Our employees undergo a rigorous screening process including telephonic and in-person interviews, written competency testing, live skills testing, background check, and drug testing. Each employee is dedicated to providing the best possible in-home care for our clients.