Blog

Welcoming Our New Member, Hailey E., Lead Scheduler!

Published On
January 19, 2026
Raised in a healthcare environment, Hailey has always had a natural heart for caring for others. She brings a strong work ethic, a positive attitude, and a team-first mindset to everything she does. Hailey is known for her thoughtful coordination, clear communication, and dedication to creating the best possible care experiences for both clients and caregivers.

What Hailey loves most about her role is helping people during times when they truly need support—and it shows. Her attention to detail and commitment to quality care help clients feel confident, supported, and well cared for.

We're excited for what you're about to bring to BrightStar Care of Conejo Valley and Coastal Los Angeles. We’re so grateful to have you on our team! 

Check out her interview below.

HOW LONG HAVE YOU BEEN IN HEALTHCARE?
I was raised in a healthcare environment, so caring for others has always been a natural part of my life. From an early age, I was exposed to the importance of compassion, responsibility, and advocacy for those who need support. That foundation shaped my values and inspired me to pursue a path in healthcare. Over time, my commitment to helping others has only grown, and I take pride in being someone people can rely on for thoughtful, patient-centered care.

WHAT DO YOU BRING TO BRIGHTSTAR CARE?
I bring a strong work ethic, a positive and adaptable attitude, and a genuine commitment to teamwork. I am reliable, detail-oriented, and communicative, which helps ensure consistency and quality in everything I do. When joining a new team, I focus on building trust, supporting my colleagues, and contributing in a way that helps the entire team succeed while always keeping the client’s best interests at the center of my work.

Hailey E

WHAT DO YOU LOVE ABOUT YOUR JOB?
What I love most about my job is the opportunity to help people during times when they truly need support. I find it very rewarding to ensure that clients receive the care, attention, and respect they deserve, while also thoughtfully matching caregivers with cases that align with their skills, strengths, and personalities. Creating these strong, well-suited matches helps build trust, continuity, and positive outcomes for everyone involved. Knowing that my work directly contributes to the well-being of both clients and caregivers is what makes this role especially meaningful to me.

“I make more possible for BSC clients by…”
I make more possible for BSC clients by helping ensure they receive consistent, high-quality care through thoughtful coordination and clear communication. By carefully matching clients with caregivers who best meet their needs, staying attentive to details, and responding promptly to concerns, I help support a safe, respectful, and positive care experience. My goal is to make each client feel supported, heard, and confident in the care they receive.

Fun fact: Hailey is also a licensed cosmetologist of 13 years, blending beauty, wellness, and confidence into everything she does!