Home Care in Highland Village, TX
BrightStar Care provides Joint Commission accredited home care in Highland Village, TX — including skilled nursing, personal care, companionship, and specialty services for all ages. Our registered nurses supervise every care plan, and a real person answers every call at 214-396-1505.
BrightStar Care of Frisco/Carrollton delivers home care and skilled nursing across Highland Village and the surrounding Denton County communities. Families in The Highlands, Chapel Hill, Bridlewood-adjacent communities, and the neighborhoods along FM-407 and FM-2499 rely on our RN-supervised plans of care, bonded W-2 caregivers, and Joint Commission Accreditation — the same independent clinical quality standard used to audit hospitals, held by fewer than 10% of home care agencies.
Highland Village families call 214-396-1505 and hear a real person — not a recording. In a close-knit lakefront community where word-of-mouth matters, our live-answer commitment means no hold time, no automated menus, and a preliminary plan of care before the call ends. That responsiveness is why Highland Village families continue to recommend us.
Home Care Services We Deliver in Highland Village, TX
Every plan of care is built around what the client and family actually need — then adjusted as the situation changes. Services available in Highland Village include:
- Personal care and bathing assistance — dignity-preserving help with bathing, dressing, toileting, transfers, and mobility.
- Companion care — conversation, meal prep, light housekeeping, medication reminders, transportation, and safe supervision.
- Skilled nursing — RN- and LVN-delivered care including medication administration, wound care, IV therapy, injections, catheter and ostomy care, and post-hospital recovery.
- 24-hour and live-in care — around-the-clock coverage for seniors who should not be alone, delivered as shifted 24-hour care or live-in arrangements.
- Respite care — short-term relief for family caregivers, a few hours through multi-day coverage.
- Alzheimer's and dementia care — dementia-trained caregivers delivering care at home across early, middle, and advanced stages.
- Hospital-to-home transitional care — coordinated recovery in the first 30 days after hospital discharge, when readmission risk is highest.
- Pediatric nursing and private duty nursing — for medically complex children requiring trach, vent, feeding tube, or continuous medication support.
Why Families in Highland Village Choose BrightStar Care of Frisco/Carrollton
Highland Village's established residential character and proximity to Lake Lewisville make it a common choice for retirees and families caring for aging parents. Our care plans flex across Highland Village, Flower Mound, and Lewisville addresses.
Every care plan is built by a registered nurse — not a sales coordinator. Our clinical team delivers senior care tailored to each Highland Village family's specific needs — from a few hours of weekly companionship to full-time skilled nursing. We match the right caregiver to your situation and adjust the plan as needs change.
What our Highland Village clients tell us matters most:
- An actual RN builds the plan of care. Our Registered Nurse Director of Nursing conducts a free in-home assessment, evaluates the environment, and writes an individualized plan of care before any caregiver arrives.
- W-2 caregivers, not 1099 contractors. Every caregiver is a bonded, insured employee — background-checked, license-verified, TB-screened, reference-checked, and competency-validated.
- Joint Commission Accreditation. Independent audit against clinical quality standards, not self-attestation. Most home care agencies in Texas aren't accredited.
- Coordination with your hospitals and physicians. We work directly with discharge planners and physicians at Medical City Lewisville, Baylor Scott & White – Lake Pointe, and Texas Health Flower Mound to integrate your doctor's orders into the home plan of care.
- Live answer, no phone tree. Call 214-396-1505 any time — a real person picks up.
Local Area Details — Highland Village, TX
We serve clients throughout Highland Village, including The Highlands, Chapel Hill, Bridlewood-adjacent communities, and the neighborhoods along FM-407 and FM-2499 — near FM-407 (Justin Road), FM-2499, Lake Lewisville, and the Flower Mound / Lewisville border. Our Addison office at 15305 Dallas Pkwy, 12th Floor Office 001, Addison TX 75001 sits centrally within the service area, so RNs and caregivers can reach Highland Village homes quickly.
Primary hospitals we coordinate with for Highland Village clients: Medical City Lewisville, Baylor Scott & White – Lake Pointe, and Texas Health Flower Mound. Our RN routinely communicates with discharge planners, hospitalists, and specialists at these facilities to make sure the transition home is clinically tight.
Frequently Asked Questions — Home Care in Highland Village, TX
How quickly can home care start in Highland Village?
For Highland Village families, most care plans begin within 24 to 72 hours of the initial phone call. If you are coordinating a discharge from Texas Health Presbyterian Flower Mound and Medical City Lewisville, we can often start same-day — our team is experienced with urgent transitions and caregiver emergencies. Call 214-396-1505 and our RN will schedule the free in-home assessment around your timeline.
Does Medicare pay for home care in Highland Village?
Private-duty home care — the sustained in-home support BrightStar Care provides — is typically not Medicare-covered. Medicare may pay for short-term skilled home health after a qualifying hospital stay, but that is a different category. We accept private-pay, long-term care insurance, and VA Aid & Attendance. Highland Village families who carry LTC policies often find they cover a significant portion of care costs, and our team assists with the claims process during the free assessment.
How do you match the right caregiver to my family member?
Our matching process prioritizes clinical fit: the caregiver must have the specific training and competencies your family member's condition requires. We then factor in personal preferences — personality, communication style, language, gender, and scheduling. Highland Village families often value caregivers who are familiar with the area's lakefront neighborhoods and small-town pace. The RN accompanies the caregiver for a personal introduction on the first visit.
What's different about BrightStar Care of Frisco/Carrollton vs other Highland Village-area agencies?
Highland Village families look for substance behind claims, and ours are verifiable: Joint Commission Accreditation (the same independent audit applied to Texas Health Flower Mound, held by fewer than 10 percent of home care agencies), an RN Director of Nursing who personally supervises every care plan, and W-2 employed caregivers with full bonding, insurance, and workers' compensation. Those are operational realities, not brochure language.
Can BrightStar Care help a Highland Village senior stay active in the community?
Yes. Our companion caregivers accompany clients to Highland Village Lions Club events, Doubletree Ranch Park programs, The Shops at Highland Village, and other community activities. Maintaining social engagement is clinically proven to slow cognitive decline, and our senior care plans include community participation as a documented goal whenever the client is able.
Which hospital does BrightStar Care coordinate with most for Highland Village clients?
Texas Health Presbyterian Flower Mound is the closest full-service hospital to most Highland Village addresses, and it is where the majority of our Highland Village discharge coordination occurs. We also work closely with Medical City Lewisville. Our RN communicates directly with hospitalists and discharge planners at both facilities to ensure a seamless transition home.
Senior Care Tailored to Highland Village's Lakeside Community
Highland Village sits on the eastern shore of Lake Lewisville with a small-town character that long-term residents fiercely protect. Neighborhoods like Highland Shores, The Shores, Lakewood, Castlewood, and Sellmeyer are home to an affluent older population — many of whom moved here decades ago and have no interest in leaving for a facility. BrightStar Care's RN-supervised senior care allows these residents to remain in the lakefront homes and established neighborhoods they love, with clinical oversight that matches what they would receive in a structured setting.
Highland Village's strong community pride extends to organizations like the Highland Village Lions Club and recreational programs at Doubletree Ranch Park, which keep active seniors engaged. But when a resident's needs progress beyond social activities to include help with bathing, dressing, medication management, or mobility, our personal care team steps in without disrupting the routines and relationships that matter most. Caregivers can accompany clients to Lions Club meetings, park programs, and community events — maintaining the social connections that protect cognitive health.
Highland Village homes, particularly in the established neighborhoods near FM-407, often feature multi-level layouts that create fall risk for aging residents. During every initial assessment, our RN evaluates stairways, bathroom accessibility, lighting, and flooring — then builds a care plan that addresses the specific hazards in that home.
Hospital Access and Post-Discharge Care for Highland Village
Texas Health Presbyterian Flower Mound is the closest full-service hospital to most Highland Village addresses, with Medical City Lewisville as the secondary option. When a Highland Village family member is discharged after surgery, a cardiac event, or an acute illness, our hospital-to-home transitional care program manages the critical first 30 days — the window when readmission risk is highest and when many families feel most overwhelmed.
Our RN reviews every discharge order, reconciles medications, sets up the home for safe recovery, and assigns a caregiver team matched to the client's clinical needs. For Highland Village seniors with Alzheimer's or dementia, this coordination is especially critical — disorientation after a hospital stay can accelerate cognitive decline if the home environment isn't carefully managed during the transition.
Families coordinating senior care for a Highland Village parent from out of town receive regular updates from our clinical team, including any changes to the care plan, health status observations, and recommendations for next steps. You stay informed without having to be physically present for every decision.
What Makes BrightStar Care Different from Other Agencies
Highland Village's small-town character means families expect personal attention, but many agencies serving this lakefront community still use a registry model with contract caregivers. BrightStar Care of Frisco/Carrollton brings a clinical approach: an RN supervises every care plan, every caregiver is a bonded, insured, background-checked W-2 employee covered by workers' compensation, and the agency holds Joint Commission Accreditation — the same quality audit benchmark applied to Texas Health Flower Mound. Under 10 percent of home care agencies nationwide meet this standard.
Full Spectrum of Services Available
Highland Village families value consistency, and our full service range means they get it. BrightStar Care provides personal care, companion support, skilled nursing, IV administration, wound management, medication oversight, and physical, occupational, and speech therapy — all supervised by the same RN. In a lakefront community where many seniors plan to stay in their Highland Shores or The Shores home long-term, that continuity across every level of care eliminates the disruption of switching agencies as needs evolve.
How Families Typically Get Started
Highland Village families call 214-396-1505 and reach a real person. Our team schedules a free in-home assessment where the RN visits the Highland Village residence — Highland Shores, The Shores, or elsewhere — evaluates the client's health and mobility, and produces a written care plan. In this close-knit lakefront community, families tell us the personal touch starts with that first phone call and carries through to caregiver placement, which typically happens within one to two days.
Local Home Care Coverage in Highland Village, TX
Serving Highland Village near The Shops at Highland Village and Pilot Knoll Park on Lewisville Lake, close to Medical City Lewisville, Flower Mound Presbyterian Hospital, and the FM 2499 corridor.
Schedule Your Free RN Assessment Today
Call or text 214-396-1505 for a live answer — no phone tree, no hold queue, no voicemail runaround. You'll leave the first call with a clear plan of care.
- Never wait on hold — a real person picks up every call
- Never press a prompt — no automated phone tree
- Plan of care on the first call — our RN starts building your care plan immediately
Prefer to reach us another way? Fax: (972) 379-0555 | Online: Submit a request through our contact form