Our Staff at BrightStar Care® Frisco / Carrollton

Kevin Bollin leads growth strategy and market expansion, driving census growth, referral development, and revenue acceleration across home health and home care service lines. Since joining in 2025 he has grown revenue and gross profit while expanding locations and integrating acquisitions. He previously served as VP of Hospice Development at Excelin Health, with multi-site roles at Care Hospice, ProMedica/Heartland, and Aveanna Healthcare.

Adele Garcia leads clinical strategy and nursing operations, overseeing skilled nursing, wound care, infusion therapy, quality, and compliance to deliver strong patient outcomes at home. Promoted through five clinical leadership roles since 2017, she sets the standardized clinical policies that keep care safe and survey-ready. Her background includes ICU Charge Nurse and House Supervisor experience in a 378-bed hospital.

Erik Miller oversees clinical operations, intake, scheduling, and benefits coordination, aligning timely care delivery with caregiver utilization and patient satisfaction. He brings 15+ years of healthcare operations leadership, including Director of Intake & Benefits at Landmark Infusion and Executive Director at Aveanna Healthcare, where he led the #1 most profitable branch in Texas across 27 locations.

Sharon Delatorre leads therapy and pediatric operations, building the systems and KPI infrastructure behind scalable physical therapy, pediatric therapy, and private duty nursing services. She brings 10+ years of multi-site leadership and up to $40M+ in P&L responsibility across therapy, private duty nursing, PPECC, and dialysis, including roles at Viva Pediatrics, Thrive SPC, and DaVita.

Justin Daniel leads medical staffing and recruiting, hiring 20+ qualified field staff each week while expanding the company's medical staffing division and Personal Assistance Services (PAS), private-pay, and therapy offerings. He previously served as SVP of Sales at Anders Group and VP of Operations at Republic Health Resources, managing 500+ hospitals and $40M+ in annual sales.

Mark Wilson leads revenue cycle operations, ensuring insurance and Medicaid billing is handled accurately, compliantly, and transparently for the families we serve. A CPA with 30+ years in healthcare finance, he previously directed revenue cycle for an $85M+ physician practice, achieving 99% first-pass claim acceptance and denial rates below 3%. He maintains compliance infrastructure spanning HIPAA, Stark Law, Anti-Kickback, and payer contracting.

Ashlie Bridegum leads workforce strategy and enterprise operations, overseeing onboarding, credentialing, payroll, benefits, and compliance auditing across the organization. A BrightStar leader since 2020, she runs the Project Management Office and partners across Operations, Finance, HR, Clinical Services, and Revenue Cycle — ensuring every caregiver and nurse is properly screened, credentialed, and supported.

Dessirae Stephens leads scheduling operations, coordinating patient scheduling, staffing, and intake so care arrives on time across every service territory. A BrightStar leader since 2023, she develops the standardized scheduling workflows that keep skilled nursing, caregiving, and home care visits consistent and reliable, partnering closely with clinical leadership, intake, and field staff to maintain continuity of care.