What Our Customers Say

  • Jul. 12, 2025
    Rating 5 out of 5
    BrightStar Care of Grapevine, Southlake & Keller has some of the most dedicated and compassionate nurses I’ve ever seen. Their professionalism, skill, and genuine care for their patients truly stand out. I can’t recommend them highly enough!
    Erica Brandt
    Google Review
  • Jul. 10, 2025
    Rating 5 out of 5
    Our experience with BrightStar Grapevine has been nothing short of phenomenal. Andi, Rhonda, Coralys, and the entire team have been wonderful to work with. We are especially grateful for the care that Phany has provided for our loved one. She has been amazing in caring for our beloved family member and has greatly improved his quality of life. Her skills with dementia patients have been so helpful in getting him well. We can’t say enough wonderful things about BrightStar Grapevine!
    Rebecca Stephens
    Google Review
  • Jun. 12, 2025
    Rating 5 out of 5
    Wonderful team of nurses! Met all of our nursing and therapy needs. Highly recommend to anyone who needs help for their loved ones. When my family needed help caring for a loved one after a hospital stay, we weren’t sure where to turn. A friend recommended BrightStar Care of Flower Mound, Grapevine, Southlake & Keller and I’m so glad they did. From the very first phone call, the team was professional, kind, and incredibly easy to work with. We hired a private duty nurse through them, and she truly felt like part of the family. She was knowledgeable, compassionate, and always went above and beyond to make sure our loved one was comfortable and well cared for. Knowing we had access to 24/7 support gave us so much peace of mind. The communication from the office was also top-notch—they kept us in the loop and were quick to respond any time we had questions or needed to make changes. It’s clear that they genuinely care about their clients, and that made all the difference. We couldn’t have asked for a better experience. I highly recommend BrightStar Care of Flower Mound, Grapevine, Southlake & Keller to anyone looking for reliable, compassionate private care at home.
    L Cleary
    Google Review
  • Apr. 24, 2025
    Rating 5 out of 5
    Wonderful team of nurses! Met all of our nursing and therapy needs. Highly recommend to anyone who needs help for their loved ones.
    L Cleary
    Google Review
  • Apr. 05, 2025
    Rating 5 out of 5
    The BrightStar Grapevine team have been wonderful partners in helping us support the community and truly care about their clients.
    James Muench
    Google Review
  • Mar. 28, 2025
    Rating 5 out of 5
    Wonderful agency and team!
    Helen Kasten
    Google Review
  • Aug. 14, 2023
    Rating 5 out of 5
    I want to share with those who are looking for a great company to care for your loved one. We had never had a situation like the one before us with needing help in caring for my mother, and as we interviewed several company's it became apparent to us that BriteStar was the best choice for my mother's needs. We had a great experience with this company all the way from first contact with Dora to the actual service they provided for my mom with here caretaker Stephanie. I would highly recommend Brite Star. Thanks to all who worked with us especially Stephanie who provided the care for my mother.
    James Mason
    Google Review
  • Jul. 31, 2023
    Rating 5 out of 5
    I work here but they also assist my loved ones. The support has been wonderful.
    Kris Davis
    Google Review
  • Jun. 02, 2022
    Rating 5 out of 5
    Grapevine location of Brightstar have cared for my loved one for nearly 2 years and I have appreciated them for that. Although we recently left this agency, I would still highly recommend using this agency for your loved one. They followed my loved one's wishes to the best of their ability & communication between client/family and the schedule coordination (Mona) was strong. Whenever there was a staffing issue we were contacted immediately about it. I am a strong advocate for my loved one and want to make sure she is getting the quality of care that she deserves. Their business practice was also fantastic. The office is professional along with the caregivers/aide that they have supplied for us. Thank you to the office (& Melissa) for always being upfront and honest even though it may not always be best news - that shows character and I'm one to appreciate that.
    Jemimah
    Google Review
  • Jul. 18, 2019
    Rating 5 out of 5
    BrightStar is a wonderful company that has exceeded my expectations with their attention to detail, kindness and availability plus the caregivers we have received at our home are outstanding fine people that have been a blessing to our family during a difficult time. My husband took ill and required day and night support as I had reached a point where it was too much to do by myself. Looking back I’m sure I was frantic when I called but Kris and Sofia were calm and professional and with their guidance everything went smoothly and has been working out perfectly. I highly recommend this company and am so thankful for their help and support.
    Phyllis curtis
    Google Review