Empowering People to Live Their Best Lives

Let me start with overall as a company the whole experience was okay, frustrating to get started for sure with all the approvals and such. I was injured at work and broke both bones in my right leg and had to have two separate surgeries to fix the damage that was caused. Now I had to try to get physical therapy all set up. Early in the process it was impossible to get anyone to call me back and help get this going, but when it did get going the people were great! It took me a while to find a solid contact at the company until I spoke to Kris Gonzales - he is the “ Operations Specialist for the greater Austin area” and the only one the will call you back. If this guy tells you he’s going to follow up or do something to help, by God he actually does it! He has been awesome to work with and I would have tried to find a different company after all the issues I had early on, but because of him Kris and ONLY Kris and his ability to follow up is why your getting this review! You guys should absolutely celebrate him and his dedication to what he does for us the injured. That guy deserves a raise, and should be the only person reaching out to all of your customers. You have a ROCKSTAR for an employee there, you’re going to want to keep that one.