Empowering People to Live Their Best Lives

We work with the long term care insurance industry and use nurses nationwide to do assessments. We often use nurses from Brightstar but today I had an experience of working with the best of the best. in today's world where mediocrity is the norm, Joseph Liedecke stands out above the rest. He was working on a case for us and put in a tremendous amount of effort to get it completed. Despite dealing with a very difficult family, Joe maintained his professionalism. Most nurses would have given the referral back stating they didn't have the time to deal with the problems but Joe kept on doing what a good nurse does. In the end, the referral was cancelled and he earned zero for his hard work. Rather than becomming angry he thanked me for the opportunity. He is by far one of the best nurses I have had the pleasure of working with over the 29 years we have been in business.

My daughter has been receiving IVIG infusions for several years. They are long and difficult for a kid, but Lizanne H. has been our nurse and made it so much easier for my daughter, and for us, over the years. I cannot say enough great things about her, and if we ever had to use another nurse, it would be devastating for our family. Since she is the only one in BrightStar we interact with on a monthly basis, she is the face of the company for us. We cannot emphasize her importance to our family and the health of our precious daughter. Thank you, Lizanne. You are THE BEST! [Kendra approves this message! :D ]

I've been a patient for approximately 8 years and couldn't be happier. Brightstar is subcontracted from a very large national pharmacy but I have insisted on maintaining my home-nursing care through Brightstar for several reasons (and believe me, the large conglomerate has tried to pull me in house many times). First and foremost, my nurse (Lizanne, H.) is by far the best. I've been through several professionals over the years but have insisted on having her for the past 4+ years. She is very caring, always flexible, EXCEPTIONALLY knowledgeable and on top of it all, a true pleasure to be around. You will have a difficult time finding anyone that can fill her shoes! If you need care, request her and you won't be disappointed. Secondly, Brightstar has always been responsive to my needs, on top of all administrative issues and have never let anything fall through the cracks. Lizanne is a large part of that as she also coordinates my care with Brightstar and also reaches out to the provider of my medications and supplies to be certain we are always ready to go on infusion day. My care is a bit more complex as it involves private insurers, the VA and multiple contracted organizations to pull it together. Between Lizanne and the great folks at Brightstar, they always make it happen.

Fast and responsive. Whole experience was maybe 45 min including wait time for results.. My son tested positive this afternoon at this location. He's 11 and medical procedures make him anxious. The staff engaged him, set proper expectations with him about what would happen, and treated him like a whole person with care for his person, sense of self and his health. The staff at BrightStar should be commended for their bedside manner and patient care. Well done.