Empowering People to Live Their Best Lives

BrightStar was our lifeline during the terrible last days of my dad's life. Unfortunately the hospice company we contracted with left us unprepared and without help; but, BrightStar was incredible in helping us navigate this difficult situation from every angle. They knew what we needed even when we didn't. We got excellent guidance from the manager, Hillary, and the caretakers , Patty, Brittany O and Latrisha, were as kind and capable as you'd ever want. I have no reservations recommending BrightStar for your home health needs. They were wonderful to our family!

Hillary was amazing. She came right to the hospital to assess my father to help identify the level of care we needed for him to be successful in home hospice. She was professional and thorough as she walked me through the questions and we determined the requirements. She came in person the next day to ensure everything was taken care of. She was able to coordinate getting an evening shift covered that very night. We had a difficult transition to home with miscommunications from the Hospice organization and the DME company. If it wasn't for the BrightStar team of caregivers and support, we would have been lost! We are forever grateful for what they did for our family in the last hours of my dad's life. Patty was the first caregiver to meet us at the home even before my dad was transferred. This gave us a chance to get her prepared for what we needed. She was very personable and knowledgeable. She helped us through a very stressful time as we discovered many disconnects with the DME deliver (no bed rails, oxygen and suction not set up and no Morphine). She was able to translate what we were being told and help us understand what to expect. She was a godsend! Brittany O. came the next day for a morning shift. She took care of all of my dad's needs and was very pleasant visiting with us and sharing her expertise. We cannot thank her enough for being here. LaTrisha was sadly the last shift we needed for a home health caregiver, as my father passed away in the early morning hours that night. However, because she was so competent and supportive, we were able to have a family dinner at my sister's house a few minutes away. This allowed us all to step away from the acute situation and think about how to handle what was to come. We would highly recommend BrightStar Care of Naperville. Thank you, The Erickson Family

Brittany is an amazing nurse! I cannot say enough great things about her. She has been coming to our home for several years to give my daughter injections. She is so flexible and accommodating with scheduling and is so kind to my daughter. She is an awesome nurse and person. She is THE BEST!!

Maureen Wood and her staff have been a God's send to me ...they have helped me take care of my brother and his needs for the past 3 years. She is quick to help me in any situation acute/non-acute. I have recommended her to family and friends.

Review of Arkisha Let me preface this review with the fact that I’m a Nurse Practitioner with over 45 years of nursing experience. I can’t say enough wonderful things about this lady. She is compassionate, caring, and kind. Her grasp of medical knowledge and nursing skills far exceed the usual Certified Nursing Assistant (CNA). From the moment she stepped into our home, she was more helpful than family. She was better than a family member! She is helping me with the tasks needed to care for my dying spouse, which means a great deal to me. She works with my needs, is flexible, and has helped guide me in the services Bright Star provides. I only wish I had Bright Star for my spouse's Hospice needs. I would highly recommend Arkisha and Bright Star services. A heartfelt thank you.

Juanita and Tasma are both AMAZING professionals and caregivers. The company has been great at providing care for my aging parent and while sometimes there are mismatches with our needs, majority of time it has been a good experience.

Leo is prompt, and when he gets here, he starts in on what I need and then asks if there is anything else that I need.

I have requested Mark a my regular assistant. He arrives and starts getting things ready and set up. He knows how I like to keep thing and places items at my reach. Mark even knows the week he will be out of town gets things ready for the subsitute.

This is a trustworthy and caring business. I have been using them for a year for medical transportation. The people they have sent have been caring, qualified, and pleasant. You're loved one or you will enjoy their services and the people who provide them.

I was very fortunate to be blessed again with an excellent caregiver for 24/7 care. Jena Akuamoah took such good care of me that I felt safe in my home. She was so gentle with me. We learned from the first day when she arrived to the last day when my husband returned that Jena was competent, caring and very experienced in dealing with my situation. Thank you for sending me someone with whom I felt safe. I hope in the future I will be blessed with her care once again. I would also like to acknowledge another exceptional overnight caregiver from a previous time. Mary Rose was everything We could ask for. She also took exceptional care of Me. Both women are a treasure Thank you from both my husband and myself