What Our Customers Say

We have been very impressed with your representative, Bianca Tengerdy. She has made many helpful suggestions. We are just beginning the journey with a home healthcare aide, but it looks promising.

Bright star consistently delivered terrific service. Like all home care agencies, they are at the mercy of the caregivers themselves, and we did have some disappointing experiences. But when these occurred, the coordinator immediately took action and found us a replacement. The owner, Jeff, checked in with me frequently which was great. One of the great things offered is flexible scheduling as to fees. If you book four hours, it’s one rate, three hours slightly more, and so on. This worked great for the days I only needed two hours. The caregivers were kind, personable and thorough. Our last one, Nikki, was especially great. If home care is the route you choose to take, BRIGHTSTAR is the best agency!

Bright star consistently delivered terrific service. Like all home care agencies, they are at the mercy of the caregivers themselves, and we did have some disappointing experiences. But when these occurred, the coordinator immediately took action and found us a replacement. The owner, Jeff, checked in with me frequently which was great. One of the great things offered is flexible scheduling as to fees. If you book four hours, it’s one rate, three hours slightly more, and so on. This worked great for the days I only needed two hours. The caregivers were kind, personable and thorough. Our last one, Nikki, was especially great. If home care is the route you choose to take, BRIGHTSTAR is the best agency!

They are locally owned and operated with a 24/7 live person answering the phone 7 days a week. They are pleasant, knowledgeable, and truly care about their clients and employees.

They give great personal service. They are working with my parents and I am on a first name basis with all the key players at Brightstar - they really try to match individual caregivers with my parents' needs and wants. Billing and interaction with insurance is seamless.

They give great personal service. They are working with my parents and I am on a first name basis with all the key players at Brightstar - they really try to match individual caregivers with my parents' needs and wants. Billing and interaction with insurance is seamless.

Jenel does a fantastic job! She came in to cover another nurse and we became instant friends. I asked her to be my primary nurse.❤️ She is friendly, kind, and compassionate about her patients and her profession. She is a true asset to this company.

BrightStar is a professional partner of mine in the senior care industry and I can't say enough amazing things about their team. The owners are very involved with their staff and clients alike. The team is easy to work with, trust worthy and kind. Everything you look for in a private duty company! Their caregivers often become like family for my clients and I think a lot of this has to do with the BrightStar team connecting their clients with caregivers who share common interests/ backgrounds. The administrative staff communicates well with their clients as well as myself to ensure continuity of care. Thank you to Jeff and Susan and your entire staff for providing amazing private duty care in Sarasota!