Empowering People to Live Their Best Lives

An Exceptional Nurse and a True Blessing to Our Family Angie Troxler from BrightStar Care is truly an exceptional nurse, and our family cannot thank her enough for the care she provided to our mother. Angie is highly skilled, especially with IV infusions, but what makes her so extraordinary is the compassion and genuine concern she brings to her work. During a very difficult and frightening time in our mother’s recovery, Angie went above and beyond. She made extra visits to check on her, making sure she wasn’t getting worse and was continuing to improve. Her knowledge, attentiveness, and reassuring presence gave us confidence and peace of mind when we needed it most. Angie became so much more than a nurse to our family. She became a source of hope, comfort, and security during an uncertain time. Her kindness and dedication made a lasting impact on all of us, and she has become a dear friend. Nurses like Angie are truly special. She embodies everything you hope for when entrusting someone with the care of a loved one. BrightStar Care is incredibly fortunate to have her, and our family will always be grateful for the difference she made in our lives. I would recommend her without hesitation to anyone needing compassionate, skilled home health care.

Great staff! Every one of their home health aides and nurses have been wonderful! They are all very helpful, caring, friendly, and interested in doing a great job. Sam, who does scheduling, is very easy to work with. We have used another agency before, but Bright Star seems to help be the absolute BEST! I like that they try to keep the staff consistent, as I've requested. Sam, the Scheduler, is great to text if there is a change, let me know who's coming, and what super star personality trait each person she's sending over has. She's never been wrong! I think it's great that they know their staff so well! Also, they are truly interested in their patients' care from the home health aids all the way through staffing and including the office support.

Had a procedure completed and needed transportation and the caregiver did not show so I called the office to ask about it. Was picked up by Patty, director of nursing and she was beyond professional and I was on time for my appointment and I have gained a friend, Brightstar is lucky to have such an amazing person setting high standards for all. Thank you again Ms Patty.

The staff at Brightstar have been incredible. We have had in-home care with Angie and Rachel twice a day for the last few weeks and they are both so kind and attentive. Can’t say enough good things!

As a disabled veteran, it’s important that we let our Agencies, Administrators, and Care Managers know that caregivers are responsible for assisting with patient care, ADL’s, and light housekeeping. If all we needed was companionship daily, then we’d be in front of computers and tv’s daily. Thanks to BrightStar Health and Caregiver, Miracle, who came into my home and accomplished more with me today than I have done in months! And recently, I met other caregivers during my appointment with Esther. Esther is very attentive to details and I felt very safe in her presence. I even established kinship with a sister islander who lends gifts from her culture to mine annually at my hometown Gullah Festival. She has the same name as generations of my family who proudly say it differently due to dialect, “Culleen.” She cheered me up during her visit instantly by reminding me of home! Don’t ask or wait for someone to help, a professional caregiver knows what to do, when, and how. A professional Agency upholds staff and clients to the proper standards. I like that. Great job, Miracle, Esther, Culleen. We appreciate all you do for me. My family is finally resolving my care issues with their busy schedules. Ty as well Sam and BrightStar, when we call, you all are there double time!

My nurse Ginny is fantastic. She is knowledgeable and professional. She takes the time to explain things to you without making you feel stupid. She is a wonderful patient advocate.

Absolutely wonderful to work with. Patty setting up the appointments and making sure everything went smoothly was top tier. Rachel showing up punctually, checking in that the times will still work, and her in home professionalism is 2nd to none. An outstanding company with patient first mentality is all one can ask for, and these individuals pushed it further.

Our care assistant Miracle Parrish was exactly that , a miracle . Her care of my mother was above my expectations and I am picky. She is knowledgeable , kind, and had my mother wanting her to stay with us . She had my mom in the shower , washed her hair blew it dry and also provide skin care with the best back rub according to my mom . My Mom is pretty private about her herself so I was very amazed Miracle was able to establish such a connection with her so quickly. She also manages to care for me as well in her beautiful calm demeanor . Thank you !

As a disabled veteran, it’s important that we let our Agencies, Administrators, and Care Managers know that caregivers are responsible for assisting with patient care, ADL’s, and light housekeeping. If all we needed was companionship daily, then we’d be in front of computers and tv’s. Thanks to BrightStar Health and Caregiver, Miracle, who came into my home and accomplished more with me today than I have done in months! Don’t ask or wait for someone to help, a professional caregiver knows what to do, when, and how. A professional Agency upholds staff and clients to the proper standards. I like that. Great job, Miracle.